Technical Support Engineer — FinTech API & Customer Success
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IT/Tech
Technical Support, IT Support, Cybersecurity, HelpDesk/Support
Job Description & How to Apply Below
Plaid is hiring a Technical Support Engineer to manage customer issues from initial symptom to resolution, collaborating with Product and Engineering to reach solutions.
You will respond to tickets via Zendesk, troubleshoot with internal tools, and contribute to process improvements while maintaining a customer-first mindset.
Candidates should have 2+ years in a customer-facing role and experience with REST APIs, SQL, CSS, HTML, and at least one scripting language.
We are seeking a motivated Technical Support Engineer — Fin Tech API & Customer Success to join Plaid in CA, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Technical Support Engineer — Fin Tech API & Customer Success role in the description above.
We appreciate your interest in this position.
Join Plaid and contribute to our ongoing work.
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