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Salesforce E2 Support Lead - xAI-Driven AMS

Listing for: Tata Consultancy Services Limited
Full Time position Listed on 2026-11-11
Job specializations:
  • IT/Tech
    IT Support, IT Project Manager, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 130000 - 140000 USD Yearly USD 130000.00 140000.00 YEAR

Job Description & How to Apply Below

Position: Salesforce E2 Support Lead - 24x7 AI-Driven AMS

Tata Consultancy Services seeks an experienced leader to oversee the MyAccount AMS support with a strong ITIL/ITSM background. You will manage an onsite-offshore 24x7 team, ensure SLA compliance, and mentor staff while driving AI-enabled productivity improvements.

Responsibilities include incident/service request management, governance, and high-priority issue resolution in a fast-paced environment. Strong stakeholder communication is essential.

The following position is for a Salesforce E2 Support Lead - 24x7 AI-Driven AMS with Tata Consultancy Services Limited.

For the Salesforce E2 Support Lead - 24x7 AI-Driven AMS position at Tata Consultancy Services Limited, we are reviewing applications now.

Step into the Salesforce E2 Support Lead - 24x7 AI-Driven AMS role at Tata Consultancy Services Limited in Oakland, CA, United States and grow with us.

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