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Salesforce E2 Support Lead - xAI-Driven AMS

Job in Oakland, Alameda County, California, 94616, USA
Listing for: Tata Consultancy Services Limited
Full Time position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 130000 - 140000 USD Yearly USD 130000.00 140000.00 YEAR

Job Description & How to Apply Below

Position: Salesforce E2 Support Lead - 24x7 AI-Driven AMS

Tata Consultancy Services seeks an experienced leader to oversee the MyAccount AMS support with a strong ITIL/ITSM background. You will manage an onsite-offshore 24x7 team, ensure SLA compliance, and mentor staff while driving AI-enabled productivity improvements.

Responsibilities include incident/service request management, governance, and high-priority issue resolution in a fast-paced environment. Strong stakeholder communication is essential.

This role, Salesforce E2 Support Lead - 24x7 AI-Driven AMS at Tata Consultancy Services Limited, could be your next career step.

The Salesforce E2 Support Lead - 24x7 AI-Driven AMS role at Tata Consultancy Services Limited is now open for applications in Oakland, CA, United States.

Join us at Tata Consultancy Services Limited as our next Salesforce E2 Support Lead - 24x7 AI-Driven AMS in Oakland, CA, United States.

We are currently recruiting a Salesforce E2 Support Lead - 24x7 AI-Driven AMS for our team in Oakland, CA, United States.

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