Senior Revenue-Cycle Platform Expert

1.0 FTE Full time Day - 08 Hour R2659721  TDS Rev Cycle Systems Technology & Digital Solutions PALO ALTO, 1830 Embarcadero, California

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Day - 08 Hour (United States of America)

This Platform Expert position will apply deep functional and systems expertise in revenue cycle to design, deploy, and support solutions that increase revenue, reduce cost, and improve the patient financial experience. The role will have detailed understanding of Epic revenue cycle modules including, but not limited to, Prelude, Cadence, Referrals, Grand Central, HIM, Resolute, and Claims. In addition to Epic systems mastery, the Platform Expert will design, deploy, and support non-Epic systems including but not limited to Solventum, Waystar, Experian, Hyland OnBase, Vitalware, and other third-party revenue management systems.

This is a Stanford Health Care job.

A Brief Overview

The Applications Platform Expert is a senior individual-contributor role providing deep technical mastery, cross-team solutioning, operational solution impacts and informal leadership within the Applications organization. This role has expertise across a broad healthcare delivery domain, with deeper experience in 1-2 functional technical application areas. This role exists to ensure that the organization's most complex technical, architectural, and solutioning challenges are met with consistent, well-defined expertise that can work across IT functions to examine all available tools and solutions and to bring the right combination to the design.

This position is expected to maintain current, authoritative knowledge of the platform's capabilities,(new releases, features, vendor roadmap) and proactively identifies where these should be applied before a challenge or request exists. The Platform Expert operates as a trusted technical authority, a mentor, and a contributor to team and departmental roadmaps, while explicitly deferring people-management, task assignment, and performance-evaluation authority to formal management and project leadership.

Locations

Stanford Health Care



What You Will Do

• Technical Solutioning & Tool Evaluation
• Operates at two deliberate altitudes: high-level solution shaping (options, tradeoffs, rough feasibility) before a project is chartered, and deep technical design once work is initiated. Incumbent should have a familiarity with the existing ecosystem and design solutions that are both fit for purpose and coherent with existing platform and future roadmap alignment.
• Evaluates build-vs-buy and native-platform-vs-purpose-built tradeoffs on their technical merits, rather than defaulting to whichever platform already has a feature.
• Maintains working fluency across adjacent IT domains (integration, infrastructure, security, data) sufficient to identify who else needs to be involved in a solution, without owning those domains.
• Partners with other IT teams as a peer convener — able to run or co-run cross-team solutioning sessions, not simply attend them.
• Clearly distinguishes the exploratory/advisory solutioning phase from the committed design phase, so early options-generation is not mistaken for a locked decision.
• Ability to lead and deliver complex organizational level projects serving as the subject matter expert and delivery method decision development
• Mentoring & Informal Leadership
• Elevates other analysts' capability through coaching on approach and technique, without owning or evaluating their performance. Provides input and knowledge improvement areas to Application Manager in regards to technical abilities of Analyst I-III roles.
• Models the…