Scrum Master – Digital Marketing Strategy

At ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients, and committed to making a positive change in the world. Join our community of mission-driven creatives, communicators, strategists, and technologists. We are hiring an experienced Scrum Master
- Digital Marketing Strategy to support a high‑profile, public‑facing digital platform for a client in Sacramento, CA.

You will serve as a strategic and consultative partner to Marketing stakeholders, helping articulate business objectives and shape digital experiences that support engagement and business outcomes. You will also lead Agile delivery, turning Marketing priorities into actionable requirements and keeping a steady pipeline of high value work ready for development.

• Partner with Marketing stakeholders to clarify business needs, identify opportunities, and recommend solutions that improve digital channel effectiveness, customer experience, and content management efficiency.
• Facilitate discovery sessions and workshops with Marketing, UX, analytics, business analysis, and technical teams to build alignment.
• Present clear options, recommendations, and tradeoffs on priorities, scope, cost, technical feasibility, and expected business value.
• Develop a stakeholder‑aligned product roadmap that connects Marketing’s strategic priorities with near‑term enhancements and longer‑term initiatives.
• Work with business analysts and UX designers to turn business objectives, customer needs, and feedback into requirements, user stories, and acceptance criteria, and keep the backlog ready for development.
• Use analytics, customer feedback, and post‑launch reviews to evaluate business value and refine priorities.
• Serve as Scrum Master for a cross‑functional digital delivery team, facilitating Agile ceremonies, resolving impediments, and aligning delivery with Program Increment (PI) Planning.

• Bachelor’s degree in an IT‑related field or equivalent experience.
• Certified Scrum Master (CSM) or equivalent certification.
• 4+ years of experience as a Scrum Master leading Agile processes for a complex website design or development project or system that included integrations with more than one third‑party system.
• 5+ years of professional experience in digital marketing or product delivery supporting digital products, customer‑facing websites, or digital experience platforms.
• 3+ years of direct product management or product strategy experience on an Agile team, such as a Product Owner or Product Manager.
• Must be based in Sacramento, CA.
• Ability to obtain a Public Trust Clearance and reside in the United States.

• Experience with enterprise CMS platforms, preferably Sitecore, including content authoring and digital marketing workflows.
• Familiarity with digital analytics, conversion optimization, and A/B testing to inform product priorities.
• Experience supporting high‑traffic, consumer‑facing platforms with complex integrations and multiple stakeholder groups.
• Experience with scaled Agile or PI planning on deliverable‑based contracts, and Azure Dev Ops configured for Scrum.
• Agile product management training or certification, such as SAFe POPM.

• Experience conducting discovery and requirements workshops and maintaining product roadmaps and prioritized backlogs across multiple work streams.
• Experience advising senior Marketing stakeholders and partnering with UX and technical teams.
• Proficiency with Azure Dev Ops or comparable tools such as Jira, Confluence, and Mural.
• Excellent communication and facilitation skills.

We combine unmatched expertise with cutting‑edge technology to help clients solve their most complex challenges,…