Senior HRIS Specialist

At Lucile Packard Children’s Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you.

Join us on our mission to heal humanity, one child and family at a time.

This paragraph summarizes the general nature, level and purpose of the job.

Senior HRIS Specialist researches, analyzes, facilitates the development and maintains human resources business systems and applications. Monitors existing needs and develops solutions or facilitates modifications to existing tools to meet changing requirements. Collaborates with information technology staff or vendors to resolve program and relate problems. Assignments are broad in nature usually requiring originality and ingenuity.

• Primary responsibility for the administration, configuration, maintenance, and ongoing optimization of Service Now HRSD supporting HR functions.
• Partners closely with HR, IT, and other stakeholders to ensure HR technology solutions are reliable, scalable, user-friendly, and aligned with business needs.

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.

* Serve as the primary administrator and subject matter expert for Service Now HRSD functionality, including system configuration, maintenance, enhancements, testing, and troubleshooting.

* Administer and optimize Service Now HR Service Delivery (HRSD) capabilities, including HR services, case management, employee-facing experiences, workflows, knowledge content, and related functionality.

* Support Workday HCM business processes, security, reporting and integrations.

* Collaborates with LPCH IT department to implement and maintain HR information systems and applications. Represents, coordinates and communicates HR business requirements.

* Maintains an in-depth understand of the HR departments workflows, policies and procedures, business objectives, industry practices, regulatory requirements, etc. in order to identify and plan for changing business requirements.

* Maintains integrity and accuracy of application systems and application data bases, monitors and ensures information systems and data are secure and in compliance with all requirements, will conduct or participate in audits.

* Makes modifications such as additions and changes to user tables, writes and executes ad hoc reports, tests and validates system changes, and develops requirements/specifications for new or enhanced functionality to department applications.

* Manages the implementation of changes to the department's information systems and ensures resolution of all problems using…