Product Security Intern

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, Service Now is the AI control tower for business reinvention. Our Service Now AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500 work smarter, faster, and better.

We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Who we are:

Imagine your workday dominated less by emails and spreadsheets, with more time given back to you to do your actual job. At Service Now, we are making work life more lifelike and changing the way the biggest companies in the world are doing business.

Our technology helps structure and automate the flow of work to streamline the delivery of services across the modern enterprise so that individuals can have everything they need within their fingertips, just like they do in real life.

Why work @ Service Now?

Here’s what our former interns have to say about working at Service Now:

• I was really glad to have a lot of proper, important work directed my way rather than a bunch of busywork and leftover tasks
• A great positive work environment. Everyone is always willing to help out when I have a question.
• I have been able to contribute to my team in a way that doesn’t just feel like I’m doing busy work, but that I’ve been helping make a real impact on the company.
• I have always said the best aspect of Service Now is the people, and that has continued to be true in every department and every team with which I have had the privilege to work with.

Your Team:

Service Now has a large, highly skilled security team across multiple global sites, and as part of a rapidly growing organization, Service Now is looking to recruit students in their final year of education (college or university) for a Security Intern position within Field Security. This role is an opportunity to gain real-world experience and work across multiple Security teams as they grow, while finishing your degree.

This is also an opportunity to learn Service Now’s platform, one of the fastest-growing SaaS services amongst large enterprises.

What you’ll do in this role:

• As an engineer on the Service Now Product Security team, you will contribute to initiatives that improve secure product development and customer enablement. You’ll collaborate across engineering and product teams to deliver actionable security guidance, support configuration hardening, and help customers maintain a strong security posture.
• Participate in instance hardening management, including reviewing new product settings to build security recommendations and documenting them so instance owners can achieve the highest level of security for their instances.
• Perform security audits to discover vulnerabilities, communicate findings, and recommend remediation.

To be successful in this role you have:

• Currently enrolled in an accredited university, working on a Masters degree
  in Mathematics, Statistics,Computer Science or related field field and graduating December 2027, or later.
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Prior experience in web security, with strong familiarity with OWASP.
• Strong understanding of web and mobile application security assessment…