Airtable Solution Specialist

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in more than 100, 000 cities and towns located in 220+ countries and regions across the globe. Every day, Hosts offer unique stays and one-of-a-kind activities that make it possible for guests to experience the world in a more authentic, connected way.

Airbnb was born with a creative spirit, and it’s one of the most defining parts of our culture. We use our curiosity and imagination to come up with unconventional solutions. These are the ideas at the core of Airbnb:

• Our community is based on connection and belonging.
• Our creativity allows us to imagine new possibilities for people.
• Our responsibility is to all of our stakeholders.
• It takes a unified team committed to our core values to embody these ideas, and our fast-moving team is committed to leading as a 21st century company.

We’re looking for an experienced Airtable specialist and business analyst to lead scalable Airtable solutions across cross-functional teams, and to be the first stop for Airtable help ’ll build and improve the Airtable infrastructure behind strategic planning, workforce visibility, and data-driven decisions about tooling. You’ll also run Airtable office hours, resolve questions and requests, and help teams with complex builds.

You’ll bring strong business analysis and hands-on Airtable fluency, both technical and functional, and you care about how teams plan, collaborate and get things done. You’re equally comfortable working with technical and non-technical partners.

Build and optimize

• Design, build and maintain scalable Airtable bases and workflows that support cross-functional planning and tracking (goals, resources, staffing, tools and more).
• Assess existing bases to find gaps, inefficiencies and opportunities.
• Develop and standardize templates, dashboards and reporting views so processes scale.
• Build interfaces that let people visualize and work with staffing data, including Airtable to Tableau and Keynote views.
• Advise on and help deliver complex builds for other teams, including multi-base designs, advanced formulas, automations and interface design.

• Apply Airtable AI and Omni to real work: AI‑assisted base and app building, field and record automation, summarization, categorization and extraction.
• Use Airtable Canvas to map, plan and visualize work across bases, and help teams choose when Canvas, interfaces or dashboards fit best.
• Write clear prompts and instructions for AI features, and test results for accuracy, consistency and cost before teams rely on them.
• Set guardrails for AI use in Airtable: which data it can touch, who can turn features on, and how outputs are reviewed. Partner with Security and the AI tech council.
• Keep up with new Airtable AI releases and beta features, and share what’s worth trying with the Airtable technical account manager and our builders.

• Run recurring Airtable office hours and be the main contact for questions about base design, formulas, automations, interfaces, AI features and best practices.
• Handle requests and escalations, including service accounts, API and personal access token questions, scripting and integration setup.
• Triage requests, document answers, and route issues to Airtable support or the technical account manager when needed.
• Maintain a knowledge base of how-to guides, FAQs and reusable examples (KCS practices preferred).

• Drive alignment and development of system integrations with tools such as Tableau, Workday, and Java or Python-based automations.
• Write and review…