Vendor & Logistics Operations Coordinator

This position is open for Oakland and New York

• Own day-to-day operational activities across assigned technology suppliers and services.
• Work directly with suppliers to resolve issues, remove roadblocks, and keep commitments on track.

• Support purchasing activities, including requisitions, purchase orders, and supplier coordination.
• Partner with suppliers and internal finance teams to resolve invoice discrepancies and payment issues.
• Help maintain accurate product, pricing, supplier, and catalog information.
• Support financial reconciliation, reporting, true-ups, and other periodic business activities.
• Follow transactions through to completion rather than simply passing issues to another team.
• Help ensure purchasing and supplier activities follow established controls, policies, and business requirements.

• Monitor technology and asset data for accuracy, completeness, and consistency.
• Investigate data exceptions and work with the appropriate teams or suppliers to correct them.
• Maintain product and part information within asset and operational systems.
• Reconcile inventory, storeroom, and system records to identify discrepancies.
• Produce and maintain operational reporting that helps teams understand performance, trends, and areas requiring attention.
• Turn operational data into useful information that supports better decisions and prioritization.
• Build productive working relationships with technology suppliers and service partners.
• Track supplier performance against agreed expectations and operational commitments.
• Prepare and report recurring supplier performance metrics.
• Help identify root causes behind recurring service or fulfillment issues.
• Support corrective-action and remediation efforts when performance falls short.
• Participate in supplier reviews and help ensure commitments are documented and followed through.
• Help establish strong working relationships based on accountability, transparency, and mutual respect.

• Help prepare suppliers and internal teams for new products, hardware transitions, and operational changes.
• Support new product introduction and readiness activities.
• Assist with supplier onboarding, including operational requirements, data, processes, and documentation.
• Help ensure new services and suppliers can be successfully integrated into existing operations.
• Identify opportunities to simplify workflows, eliminate unnecessary effort, and improve scalability.

• Coordinate with service providers supporting workplace technology, equipment, and related services.
• Provide tactical support for shipping, freight, and logistics activities when needed.
• Partner with global IT and operations teams to coordinate work across locations and time zones.
• Communicate clearly and consistently with suppliers, internal stakeholders, and technology users.
• Help create a seamless experience by keeping people informed and taking ownership of follow-through.

We’re looking for someone who combines operational discipline with a problem-solving mindset. You may have experience in IT operations, IT asset management, procurement, vendor management, supply chain, logistics, technology operations, or a related field.

You’ll be successful in this role if you can:

• Manage multiple priorities without losing track of details.
• Build effective relationships with suppliers and internal stakeholders.
• Communicate clearly, professionally, and confidently.
• Follow an issue from discovery through resolution.
• Recognize when something doesn’t look right and investigate it.
• Work comfortably with operational data, spreadsheets, reports, and business systems.
• Understand how purchasing, inventory, fulfillment, and financial processes connect.
• Organize work independently while knowing when to raise.
• Balance immediate operational needs with longer-term process improvements.
• Adapt quickly when priorities, suppliers, systems, or business needs change.
• Approach problems with curiosity rather than simply following a checklist.
• Take ownership and follow through on commitments.

• Experience working directly with technology hardware or equipment suppliers.
• Experience with IT asset management, procurement, logistics, supply chain, or inventory operations.
• Experience working with ERP, procurement, asset management, ticketing, or inventory systems.
• Experience reconciling…