Dispatch Supervisor

Dispatch Supervisor

Join to apply for the Dispatch Supervisor role at Transdev North America

At Transdev, we have built a strong culture of safety, professionalism, and commitment to Diversity, Equity, and Inclusion (DEI). We expect all team members to champion our Company standards of conduct while fostering an inclusive and collaborative work environment.

• Develop and execute daily operations plans, aligning with client specifications and priorities.
• Provide leadership and oversight for on‑site workforce to ensure daily operational goals are met.
• Strategically plan and forecast workforce needs to align with client demands and operational goals.
• Manage timecard approvals to ensure accuracy and compliance with payroll policies.
• Administer corrective actions as needed, ensuring fairness and adherence to company policies.
• Maintain a high level of confidentiality in handling sensitive operational and personnel matters.
• Lead team briefings and focused discussions, keeping employees informed of updates and expectations.
• Support the leadership team with managing daily tasks, including mission assignments, meetings, and stakeholder communication.
• Translate client and Transdev KPIs, metrics, and deliverables into actionable daily performance goals.
• Drive continuous improvement initiatives.
• Ensure operational efficiency through policy implementation, problem resolution, and workforce management.
• Maintain a strong focus on data‑driven decision‑making to improve processes and service delivery.
• Other duties as required.

• High school diploma or equivalent.
• Prior supervisory experience preferred.
• Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

• Competitive compensation package: minimum $33.00 ($68,640) – maximum $37.79 ($78,603).
• Vacation: minimum two (2) weeks.
• Sick days: 5 days.
• Holidays: 12 days.
• 401(k) retirement plan, medical, dental and vision, life insurance, short‑term disability, voluntary long‑term disability.
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short‑term disability, voluntary long‑term disability.

• Must be able to work shifts or flexible work schedules as needed.
• Generally spent long periods sitting, typing, or looking at a computer screen.
• Work environment will be a combination of both indoors and outdoors.

• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre‑employment drug screen.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.