RN Program Supervisor, Crisis Stabilization Unit

The RN Program Supervisor is a working nurse leader responsible for the daily clinical, administrative, and quality operations of the Crisis Stabilization Unit, with primary accountability for supervising and supporting the unit’s nursing team. The Supervisor ensures safe, timely, person-centered crisis care for adults experiencing acute behavioral health crises, many of whom also face physical health conditions, substance use, and homelessness or housing insecurity.

The Supervisor manages nursing staffing and performance, upholds clinical and regulatory standards, ensures compliance with all funding and licensing requirements, and promotes strength-based, culturally responsive, trauma-informed care.

The Supervisor works as part of a multidisciplinary team that includes psychiatrists, nurse practitioners, clinicians, and residential counselors. The team approach is essential, and input from all team members informs client care and linkage to ongoing community-based services and supports.

This position requires paid work experience in psychiatric, mental health or behavioral health setting. Local travel is required and a car, driver's license and clean driving record.

FT or PT flexible hours.

• Supervises, schedules, and directs RNs, LVNs, and Psychiatric Technicians, including hiring, onboarding, training, coaching, performance evaluation, and corrective action.
• Ensures 24/7 nursing coverage appropriate to unit census and acuity; manages shift assignments, time and attendance, and coverage gaps.
• Provides clinical supervision, consultation, and real-time support to nursing staff on assessment, medication management, de-escalation, and complex presentations.
• Conducts competency assessments and verifies current licensure, certifications, and required trainings for all nursing staff.
• Fosters a respectful, resilient, and collaborative team culture; manages conflict and supports staff wellness and retention.

• Provides direct patient care as needed, including nursing assessments, vital signs and physical health monitoring, medication administration and monitoring, and ongoing direction of care to the team.
• Ensures timely intake, assessment, stabilization, and discharge or transfer of clients, including appropriate linkage to community supports, higher levels of care, and follow-up services.
• Manages the flow of referrals, intakes, and discharges, and ensures the unit is accessible and welcoming to all people served.
• Responds to and directs staff during program emergencies, medical and psychiatric crises, and critical incidents; completes and reviews incident reports and follow-up.
• Provides consultation on treatment issues and quality of care to the treatment team, and serves as liaison to hospitals, emergency departments, law enforcement, and other community partners to coordinate care.
• Implements the service delivery model in support of the BACS mission, vision, and values, including consumer-centered, needs-driven, strength-based, and culturally relevant services.

• Oversees medication storage, administration, and documentation; supervises monitoring of medication logs and controlled-substance counts for accuracy and conformity with policy.
• Ensures medication errors and adverse events are reported, reviewed, and addressed through corrective action and staff education.
• Maintains infection control, health and safety, and environmental safety standards on the unit.

• Ensures services comply with all applicable funding streams, contracts, licensing standards, and regulations; supports grant and contract management, audits,…