Occupancy Specialist - Tax Credit​/HUD

Occupancy Specialist

• Works under the direction of the Property Manager to lease units and assist clients.
• Builds good relationships with residents, vendors, and co-workers; exercises sound judgement and discretion.
• Ensures consistent application of Resident Selection Policy and compliance with regulations.
• Maintains accurate resident files and stays updated on policies through training.
• Calculates rents, identifies income discrepancies, and makes rent adjustments.
• Markets units to maintain high occupancy, following approved marketing plans.
• Manages waiting lists, reviews applications, conducts property tours, and ensures program compliance (HUD, Tax Credits, etc.).
• Handles move‑ins, lease agreements, and related paperwork.
• Prepares reports, processes recertifications, and supports leasing office operations.
• Ensures resident compliance with lease terms and reports property issues.
• Maintains positive relationships with residents and adheres to Fair Housing laws.
• Performs administrative, compliance, marketing, and lease‑up duties as assigned.
• Requires experience/training in property management; knowledge of policies, regulations, and software (e.g., MS Office, MRI software a plus, YARDI).
• Demonstrates problem‑solving, communication skills, and understanding of financial and marketing principles.
• Works in varied environments, often outdoors, and may deal with difficult situations or individuals.
• Requires travel to property sites; physical demands include sitting, standing, and adapting to changing conditions.
• Management reserves the right to revise duties as needed.