Security Lead Officer

TITLE:
Security Lead Officer

POSITION TYPE:
Part Time - Non-Exempt

COMPANY:
Sharks Sports and Entertainment, LLC

LOCATION:
Oakland Ice Center

REPORTS TO: SSE Security Manager & General Manager, Oakland Ice

POSTING DATED:
December 2025

Pay Range: $24.02 per hour

The Lead Security Officer helps oversee the training and efficiency of the 24-hour security officer staff. This position is responsible for the physical security of Oakland Ice Center as well as the parking areas.

The Lead will work with Oakland Ice and the SSE Security Management teams in scheduling the 24-hour security staff, training the staff, enforcement of policies and procedures, conducting post inspections, and guarding against unauthorized entry and activities. The Lead Security Officer monitors CCTV, alarms, conducts and monitors audits and helps patrol SSE property and any parking lots under our control through foot patrols.

Additional responsibility is to audit log entries and other written reports/memos as needed.

Must be available to work a variety of shifts, including Overnight, Mornings, and Afternoons, including weekends and holidays.

• Part Time – 16-24 Hours per week
• Hours will be Swing Shift 12:00p-8:00P / Weekends and Holidays only

• Daily Operations
  • Perform security patrols of SSE property on foot or in vehicle; document detailed observations of unusual conditions that may create security concerns or safety hazards.
  • De-escalation of situations involving guests or staff
  • Assist with evacuations during fires, medical emergencies, and natural disasters.
  • Sound alarms or call police or fire department in case of fire or presence of unauthorized persons.
  • Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles. Enforcement of 602PC trespass laws.
  • Permit authorized persons to enter property and monitor entrances and exits; ensure only authorized individuals enter and exit, and that no contraband is brought in.
  • Observe departing personnel to protect against theft of company property and ensures that only authorized removal of company property is occurring.
  • Investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required.
  • Assist in hiring, training, scheduling, assignment, and coaching and counseling of Security Officers.
  • Answer the phone, emails, teams chat and monitor radio traffic for updated information.
  • Train security officers in security/safety related to incidents/emergencies and train staff on their roles and responsibilities.
  • Train security officers on the use of security systems such as but not limited to camera systems, computer systems and radios.
  • Write and review incident reports for accuracy and effectiveness.
  • Conduct a daily post inspection on each officer.
  • Communicate and Enforce Performance Standards for Security officers.
• Security of Facility
  • On-going operation of alarm systems including maintenance and troubleshooting and using electronic access control
  • Set up and monitor radio equipment for Security.
  • Implement facility emergency preparedness plans.

• Administration
  • Maintain files, records, and logs consistent with the needs of Security and other departments for historical information.
  • Establish and maintain computerized records including incident reports, employee roster, and lost and found.
  • Prepare and submit timely reports including payroll and other data relative to department operations.

• Must be at least 18 years of age
• High school diploma or equivalent
• Minimum of two (2) years of verifiable employment history in a leadership position (preferably security, military, law enforcement, or corrections)
• Able to operate radio or telephone equipment and/or console monitors.
• Demonstrated ability to interact cordially and communicate with the public.
• Effective oral and written communication skills
• Problem solving skills.
• Active listening skills
• Ability to assess and evaluate situations effectively; identify critical issues quickly and accurately.
• Able to mediate conflict with tact, diplomacy.
• Write informatively, clearly, and accurately.
• Attention to detail.
• Possess or ability to obtain a BSIS…