Bilingual Case Manager
Listed on 2026-01-12
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Social Work
Community Health, Family Advocacy & Support Services, Community Worker, Mental Health
East Bay Innovations Transitional Care and Case Management (TCCM) - Case Manager I (Full-Time)
Language proficiency in either Cantonese, Mandarin, or Vietnamese is required for this position.
About our OrganizationEstablished in 1994,
East Bay Innovations (EBI) is a nonprofit human services organization that supports people with developmental disabilities, such as intellectual disabilities, autism, and cerebral palsy. Our person centered services support people to live in their own homes, make choices about how they live, work in jobs of their choosing, and enjoy being part of their communities. We seek to further the human rights and empowerment of people with disabilities, and hire people who care about social justice and want to make a difference in the lives of others.
has been named a winner of San Francisco Chronicle’s Top Workplaces Award for 2023, 2024, and 2025! Case Manager I (TCCM)
Our Transitional Care and Case Management (TCCM) department is seeking a Case Manager I to provide coordination and support to clients/family in their transition from nursing facilities/long term residential facilities with the goal of coming back into their community. A Case Manager will support their client with securing affordable housing, navigating through Government benefits and helping locate adequate services like In Home Support Services (IHSS) or even nursing support.
While our agency supports individuals with developmental disabilities, the TCCM department works with individuals experiencing homelessness, substance misuse, mental health crisis, difficulty with hygiene, and challenging behaviors.
- $26.69 per hour
- Monthly Language Stipend for proficiency in Cantonese, Mandarin, or Vietnamese.
A Case Manager works a full-time schedule, Monday through Friday, typically between the hours of 8:30AM - 5:00PM.
LocationsCase Managers support clients throughout Alameda County.
Special Skills and Knowledge- Understanding and commitment to the philosophy of inclusion, social equity, advocacy, and consumer-driven services.
- Ability to anticipate and initiate action, problem solve, and make recommendations.
- Advanced organizational skills.
- Effective written and verbal communication skills.
- Ability to make independent judgments and work with minimal supervision.
- Strong time management and ability to be extremely flexible with scheduling.
- Two years of experience working in the field of human services; experience working with programs such as IHSS and Medi-Cal preferred.
- Bachelor’s degree (education can be substituted with additional 2 years of experience in the field).
- Valid California driver's license, access to a reliable vehicle, and auto insurance (mileage reimbursement is offered for on the job driving).
- Language proficiency in either Cantonese, Mandarin, or Vietnamese is required.
- Help clients obtain housing readiness documents (i.e , Social Security Card, birth certificate, and income verification).
- Research new housing opportunities and apply clients to all housing opportunities available to them.
- Maintain good relationships with landlords/housing agencies/housing authority
- Help clients attend housing interviews/meetings.
- Assist clients to schedule and travel to all medical and dental appointments.
- Money Management (e.g. banking and budgeting).
- Ensure that your client has access to free or low cost transportation in the community.
- Connect your client to community programs and benefits.
- Act as liaison between EBI and other State and Local agencies, i.e. Housing Authority and Social Security.
- Maintain accurate and detailed records, including State and program required documentation, case notes, billing information, and client file.
- Create a comprehensive service plan to ensure ongoing services in the community and support in transitioning of institutional settings to housing.
- Medical coverage for those working 30 hours a week or more, with two different providers for you to choose from.
- Dental and vision coverage for both full-time and part-time staff.
- Flexible Spending Account & Dependent Care FSA, Commuter, and Parking pre-tax benefits.
- Voluntary Life, AD&D,…
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