Steve & Kate's Camp Director; Cupertino

Step into a role as S & K Camp Director where in this role, you will be responsible for all aspects of planning and executing an innovative, kid-centric summer day camp, as well as other seasonal break programs and pop-up childcare events throughout the year. This role involves developing and implementing local marketing initiatives; establishing and building relationships with hundreds of camp families;

recruiting, hiring, training and leading seasonal teams, and; overseeing logistics, compliance, operations and inventory management for the programs they manage. Successful Camp Directors will create a dynamic, inclusive and growing camp community for campers, staff and families and deliver phenomenal programs for kids, while ensuring safety, operational efficiency and profitability.

This position is onsite.

Bright Horizons is a leading education and care company, trusted by families and employers around the world for high-quality child care and early education, back-up care, and workplace education. We partner with some of the world’s best companies to provide services that help employees perform their best and support families to thrive both personally and professionally.

Depending on the line of business, the position may perform some or all of the below functions:

• Responsible for all stages of the employee life cycle for seasonal teams of up to 30: attraction, recruitment, onboarding, development, retention and separation.
• On-site manager responsible for all facets of a day camp that runs 9-10 weeks, with an average of 150 campers per day generating 6-7 figure revenue; also responsible for managing other holiday break programs (winter and spring) and pop-up child care events at school and day care facilities in their community.
• Handles crisis, emergency, behavioral and medical response as needed when issues come up at camp or in other childcare settings.
• Manages all customer contact for their programs, including responding to email and phone inquiries in a timely fashion, providing exceptional customer service, and handling sensitive and escalated matters for hundreds of prospective and attending camp families.
• Develops relationships with local schools, PTAs, businesses and other organizations to create promotional opportunities for the camp by offering cash, in-kind donations and camp services / programming in exchange for marketing.
• Leads online and in-person promotional events and presentations for prospective families regularly throughout the pre-season.
• Manages compliance processes and ensures implementation of company, city and state required policies for camps and/or childcare facilities as applicable to their locality.
• Manages a six-figure budget for personnel, food and programming.
• Oversees all logistics and inventory management functions for hundreds of items valued in excess of six-figures, which are needed to run camp programs.
• Manages relationship with host school that rents out facility where camp runs; also responsible for overseeing janitorial arrangements, security and site planning to ensure sanitary, safe and smooth operations.
• Negotiates terms and manages relationship with local vendors that provide food and programming for their camp.

• At least 25 years of age with a high school diploma or GED required.
• Bachelor's Degree preferred.
• At least two prior seasons of administrative or supervisory experience in an organized camp or in a summer program working with children.

• Past management or leadership experience is required; experience hiring and managing teams of 5 or more is preferred.
• During camp programs, Director is expected to be on-site. When camps are not in session, most planning work can be done from home, but Directors are expected to be actively marketing, recruiting staff and promoting camp in their community (as defined by a 15 mile radius from their host school location).
• On-site management at camp can be physically demanding, with extended periods of time on your feet, outside and occasional activity requiring physical exertion.
• Candidates who meet the ACA standard of being at least 25 years old are…