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Customer Service Rep Customer Success Mgr./ CSM

Customer Experience & Feedback Coordinator

Job in Oakland, Bergen County, New Jersey, 07436, USA
Listing for: Topcon Healthcare
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 29 USD Hourly USD 29.00 HOUR
Job Description & How to Apply Below
A healthcare technology company is seeking a Customer Experience Coordinator to enhance customer satisfaction through effective follow-ups and feedback collection. This entry-level role involves monitoring customer interactions, analyzing feedback trends, and facilitating issue resolution across departments. Candidates should possess 2-4 years of customer service experience, strong communication skills, and proficiency in Salesforce. The position offers full-time employment with an expected pay of $29.00/hour, alongside a comprehensive benefits package.
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