Project Manager, IT Project Manager, Systems Analyst

Project Manager at Topcon Healthcare

Join us in the mission to solve societal challenges in healthcare. In eye care, we develop innovations that improve patients’ health and quality of life. Our advanced imaging, diagnostic solutions, and intelligent data technology empower eye care providers worldwide.

As a Project Manager, you will lead complex customer implementation projects, typically multiple simultaneous deliverables. You will build relationships with customer subject matter experts, business process owners, and partner teams across THI. Your role is critical to growing THI by creating predictable, efficient project plans and processes to support our customers’ needs.

• Deliver large, complex, cross‑functional projects or a portfolio of complex projects.
• Develop, maintain, and manage customer implementations to ensure delivery on schedule, within agreed scope, and with high customer satisfaction.
• Create and maintain relationships with customers and their partners.
• Identify, manage, and provide solutions for project delivery risks, issues and critical‑path activities.
• Document and track business and project scope decisions.
• Facilitate business requirements definition and solution design meetings, and ongoing project status meetings.
• Review and continuously improve communications and presentations for customer implementation processes.
• Provide delivery assurance to customers.
• Maintain and enhance the project‑management repository, tools, and templates.
• Persistently add value to the customer.
• Prepare weekly status updates for stakeholders and management.
• Assist the scheduling team with scheduling site visits.

• Strong due diligence and risk assessment skills.
• Strong customer‑relationship skills.
• Salesforce experience (strongly preferred).
• Experience managing software implementation projects.
• Basic IT, networking, and cloud‑based application knowledge (preferred).
• Bachelor’s degree or equivalent education/experience.
• PMP and Agile certification (or desire to obtain).
• Demonstrated ability to manage multiple, simultaneous, complex projects successfully.
• Experience leading teams in a dynamic environment.
• Experience in the medical industry / medical applications (strongly preferred).
• Ability to produce high‑quality deliverables, identify project delivery risks and drive resolution.
• Proficiency with Excel, Outlook, Teams, and PowerPoint.
• Excellent communication, presentation, analytical, problem‑solving, and conflict‑resolution skills.
• Ability to work in an environment with changing priorities and embrace change.

Expected Base Pay Range: $90,000 to $110,000 Annualized

Eligibility: 5% annual bonus.

Topcon offers a comprehensive benefit package including medical, dental, vision, life insurance, disability insurance, tax‑saving spending accounts, a 401(k) plan with employer match, tuition reimbursement, paid holidays, paid personal time off, and paid sick time that meets or exceeds state/local requirements. Employees working at least 30 hours per week are eligible for our Health and Welfare benefit package. All paid time off policies are in accordance with or exceeding local law.

We’re an equal‑opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.