Accounts Receivable Specialist

Accounts Receivable Specialist

Location:

Oakville, ON

Since 1977, Cropac Equipment Inc. has been a leader in the crane and heavy equipment industry. As a family‑owned and operated business, we support customers across equipment sales, service, parts, rentals, and operations.

We are currently seeking an experienced Accounts Receivable Specialist to join our Oakville finance team. This role requires strong technical A/R knowledge, excellent reconciliation skills, professional collection experience, and the ability to work accurately in a high‑volume environment.

The Accounts Receivable Specialist is responsible for maintaining the accuracy and integrity of the company’s A/R ledger. This position manages cash application, customer account reconciliation, collections follow‑up, credit administration, sales invoicing, aging analysis, and month‑end A/R procedures.

The successful candidate will have hands‑on experience managing customer accounts, applying payments, resolving billing discrepancies, reconciling sub‑ledger balances, and communicating professionally with customers and internal departments.

This is not an entry‑level accounting role. We are looking for someone who can take ownership of the A/R function and work independently with a high degree of accuracy.

• Apply customer payments received by EFT, wire transfer, cheque, and other payment methods.
• Accurately post payments to customer accounts and ensure proper allocation against invoices.
• Investigate and resolve unapplied cash, short payments, over payments, duplicate payments, and payment discrepancies.
• Prepare and record related journal entries in accordance with company accounting policies.
• Prepare bank deposits and ensure incoming funds are recorded accurately and on time.

• Reconcile customer accounts and resolve variances between invoices, payments, credits, and account balances.
• Reconcile the A/R sub‑ledger to the general ledger.
• Review customer account activity to identify posting errors, missing payments, unapplied credits, and aging issues.
• Maintain accurate customer account notes, supporting documentation, and collection history.
• Ensure financial records are complete, current, and audit‑ready.

• Monitor the accounts receivable aging report and identify overdue accounts requiring follow‑up.
• Contact customers regarding outstanding invoices, payment status, disputes, and payment commitments.
• Issue customer statements, reminders, and follow‑up correspondence.
• Prioritize collection activity based on aging, risk, customer history, and dollar value.
• Escalate high‑risk or delinquent accounts to the Controller when required.
• Recommend accounts for further action when internal collection efforts have been exhausted.

• Generate and issue equipment sales invoices for the Oakville branch.
• Review invoices for accuracy, including customer information, pricing, taxes, payment terms, and supporting documentation.
• Investigate customer billing inquiries and payment disputes.
• Work with Sales, Service, Parts, and Operations teams to resolve billing discrepancies and obtain missing information.
• Ensure customer issues are handled professionally while protecting company cash flow.

• Process new customer credit applications.
• Perform credit checks and support customer account setup in the ERP/accounting system.
• Maintain customer credit files and ensure proper documentation is on file.
• Review customer accounts for credit risk and payment history concerns.
• Support enforcement of company credit policies and procedures.

• Complete month‑end A/R procedures, including customer statements, aging review, reconciliations, and A/R period close.
• Prepare A/R status reports for the Controller.
• Analyze aging trends, collection risks, and overdue account activity.
• Support month‑end reporting, audit requests, and other finance department requirements.
• Assist with process improvements to strengthen A/R controls, reporting accuracy, and collection efficiency.

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