Accounts Receivable Collections Analyst

The accounting team at Euna Solutions is looking for an Accounts Receivable Collections Analyst to own a defined portfolio of customer accounts and drive timely, effective collections across a fast-paced, multi-entity environment. Reporting to the Assistant Controller, you will work cross-functionally with Finance, Sales, Customer Success, and Product to resolve disputes, hit collection targets, and support month-end reporting. If you want to build real accounting experience with meaningful ownership from day one, this is the role for you.

• Manage collections for a defined portfolio of customer accounts, monitoring outstanding receivables to meet collection targets
• Identify and elevate delinquent accounts in accordance with internal policy, ensuring issues are resolved quickly and consistently
• Collaborate with billing, Customer Success, and renewals teams to resolve invoice disputes and uphold collections policy
• Maintain accurate collection notes and generate timely reports for internal stakeholders
• Support month-end A/R analytics and reporting
• Maintain and update customer portals and assist with completion of customer forms
• Contribute to process improvement initiatives related to A/R and collections

• A diploma or degree in Finance, Accounting, or Business Administration, or equivalent experience
• 2+ years of relevant accounting or collections experience
• Proficiency with accounting systems and software, with the ability to self-learn new tools independently
• Comfort working in a multi-currency, multi-entity environment
• Intermediate Excel skills and strong proficiency in Microsoft Office
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities independently

• Experience with Net Suite
• Experience with Salesforce
• Familiarity with customer portal management or billing workflows

This position will be hybrid with 3 days/week in our Oakville, ON office.

We believe in openness, so we publish our range from the start. Where an offer will land depends on your background, strengths, and how you'll contribute to the work ahead.

This role fills an existing vacancy. Euna uses AI responsibly to assist in screening, assessing, or selecting applicants. AI helps us work smarter, but people lead the process.

We believe the future of work is human + AI. At Euna Solutions, we encourage our team members to leverage AI tools to enhance creativity, efficiency, and decision-making. We're looking for people who are curious about emerging technologies, eager to experiment, and committed to using AI responsibly to augment, not replace, their expertise.

If you enjoy exploring new ways to solve problems, learning continuously, and applying AI to make your work smarter and more impactful, you'll thrive here.

We're a team of builders, problem-solvers, and public sector champions. We've built a workplace around a straightforward idea: people do their best work when they're trusted, supported, and not running on empty.

Here's what that actually looks like:

We're hybrid — three days a week in our Oakville or Atlanta offices, with standard hours on those days. What the remaining days look like depends on your role and your manager. We talk about it early in the process so there are no surprises on either side.

Twice a year, you get an extra day tacked onto a long weekend. We think recharging is part of doing good work — not a reward for it. Use it however you need.

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