Repair Planner - AutoCare Centre
Individually we are people, but together we are Solus Canada. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.
Backed by one of Canada’s leading insurance brands the Aviva Auto Care Centre, powered by Solus is an innovative new collision repair facility that is transforming the customer experience. We’re not just fixing vehicles – we're removing barriers and helping our customers get back to what matters most, faster and easier than ever before.
Why Join Us?
Be part of a visionary team challenging traditional ways of working
Work in a brand-new facility equipped with state-of-the-art tools and technology
Enjoy a healthier, more comfortable work environment with modern amenities
Help shape the autobody shop of the future
We are looking for a dedicated
Repair Planner to be an integral part of the daily operationsat our Aviva Auto Care Centre located in Mississauga
.
In this role, you will be responsible for handling moderate to complex physical damage appraisals, assesses damage and completes re-inspections for quality assurance while providing exceptional customer service. Act as a technical resource for Estimators. The Repair Planner understands the repair process in more details and conducts deep dive assessment on the repair procedures.
Does this sound like an exciting challenge? Come be a part of this milestone as we embark on this ground-breaking journey together!
What You’ll Do
Examines damaged vehicles to determine extent of structural, body, mechanical or interior damage
Completes appraisals and determines proper repair methods and pricing
Monitors daily productivity of all assignments and corresponding records
Monitors progress and completion of vehicles in the shop ensuring proper repair and safety procedures are followed
Control the method and cost of repairs to vehicles by using established industry regulatory practices and corporate guidelines
Complete Total Loss evaluations through market and Autosource search
Complete remote appraisals
Make decisions that positively impact the site and the customer
Promote Aviva Auto Care Centre values and goals
What You’ll Bring:
Post-secondary education
Minimum 5 years auto estimating experience
Repair planning experience
Experiencewithin the automotive repair industry
Excellent customer service skills combined with outstanding communication and conflict resolution skills
Strong knowledge of automotive/equipment preventative maintenance, refurbishment and repair practices and procedures
Demonstrates adaptability and openness to change with a proactive mindset in embracing new work practices and technologies
Proficiency using body shop management systems; knowledge of Body Shop Connect preferred
Excellent organizational, time management and interpersonal skills
Commitment to an environment of continuous improvement
Proven ability to manage multiple tasks effectively
Detail oriented with an emphasis on Quality control
Ability to take direction and perform well under pressure
Strong awareness of safety practices and procedures
What You’ll get:
The salary band for this position ranges from $75,000 to $95,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
Competitive annual base salary that reflects your skills, experience, job-related knowledge and relevant qualifications
Medical and dental benefits
Eligibility for annual bonus – actual amount depends on your performanceand Aviva Auto Care Centre
Various retirement savings options including participation in optional group RRSP
Competitive vacation package
We offer exceptional career development opportunities
We’ll support your professional development education
Uniforms will be provided based on your role
Clean and safe work environment, including on site showers and break room
Aviva Canada/Aviva Auto Care Centre may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position. This is a new position which has been posted externally.
Aviva Canada/Aviva Auto Care Centre has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Auto Care Centre.
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