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Job Description & How to Apply Below
As a pivotal Marketplace Operations Analyst, you will build strong connections with sellers while overseeing their performance and facilitating reviews. This position requires you to collaborate with the customer service team to resolve inquiries and optimize seller interactions, ensuring top-tier experiences on Your expertise will also help drive eCommerce project initiatives aimed at boosting customer satisfaction and trust.
Key Responsibilities:
• Establish strong business relationships with Marketplace sellers
• Monitor seller performance and key KPIs
• Coordinate seller operations review processes
• Resolve issues collaboratively with sellers
• Act as an escalation point for customer requests
Requirements:
• Bachelor’s Degree required
• 1-3 years in vendor management
• Strong communication and influencing skills
• Proficient in Microsoft Excel and Power Point
• Background in Retail Operations or Supply Chain is advantageous
Drive impactful seller experiences and operational improvements as a Marketplace Operations Analyst.
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