Assistant Service Manager

Assistant Service Manager - Automotive Dealership

Oakville, ON
Full-Time | Permanent
$60,000 - $80,000 + Incentives

AMK is hiring an Assistant Service Manager (Service Advisor) for a leading German automotive dealership in Oakville. This is a customer-facing role where you’ll be the first point of contact, ensuring every client receives exceptional service while supporting smooth day-to-day operations in the service department.

What You’ll Do:

• Welcome customers, provide assistance, and build lasting relationships
• Coordinate service appointments with clear cost and time estimates
• Record and document customer concerns accurately on repair orders
• Monitor repair progress to ensure quality and timely completion
• Explain completed work and upcoming maintenance to customers
• Assist with vehicle pick-up and flag any additional issues
• Share updates on parts, warranties, and repair status
• Support smooth shop operations and overall customer satisfaction
• Take on other tasks or projects as assigned by management

What We Are Looking For:

• Minimum 2 years’ experience in customer service, dealership, or Service Advisor background in automotive dealership (required)
• Skilled in managing service schedules, repair orders, coordinating with teams
• Strong communication, organization, and problem-solving abilities
• Focused on meeting targets while ensuring top-notch customer satisfaction

If you’re passionate about delivering exceptional customer experiences and want to grow with a leading dealership, we’d love to hear from you. Apply now!.