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Service Appointment Coordinator

Job in Oakville, Ontario, Canada
Listing for: Oakville Toyota
Full Time position
Listed on 2026-02-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below

Job Duties

:
  • Handling incoming calls.
  • Make 80-100 outbound calls each day.
  • Following up on customer inquiries for the Service department.
  • Following up with past customers in the database.
  • Perform other duties as required.
  • What We Look For:

  • Experience in an appointment coordinator/BDC role would be preferred, but not required.
  • Experience in a dealership service department would be an asset.
  • Must have excellent communication skills (good verbal skills and a clear speaking voice).
  • Prior experience in a customer service role is required.
  • Pleasant and engaging phone manner.
  • Must be comfortable with computers and technology systems.
  • Strong record of customer satisfaction results.
  • Team-oriented individual.
  • Strong time management skills.
  • Must have the drive and desire to meet production goals and expectations.
  • Call center experience would be considered an asset.
  • At The Humberview Group, finding great people who are enthusiastic and driven is most important. At HG, we can provide you with the skills and knowledge you need to be successful. Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term. Having a great corporate culture with team members who share our values is what makes us stand out.

    Whether you’re new to the automotive industry or you’re looking for more growth opportunities, we would love to meet you!

    We are an equal opportunity employer and welcome applications from all candidates, including persons with disabilities. Accommodations are available upon request for candidates taking part in any stage of the selection process.

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