Receptionist, Customer Service​/HelpDesk

Company Overview

In 1985, Dilawri is Canada’s largest automotive group and one of Canada’s Best‑Managed Companies. Dilawri operates over 80 franchised dealerships, representing more than 35 of the world’s most respected automotive brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and Washington, DC.

With a team of more than 4,000 employees, Dilawri fosters a culture rooted in collaboration, accountability, and continuous learning. Our values of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities.

Pay Rate: $18-20/hr

• Telephone communications and reception
• Welcome customers visiting the Dealership showroom and inquire as to the purpose of their visit
• Vehicle licensing and administration
• Participate in dealer trade; prepare information for pick-up and collect receipts/payments
• Participate in administrative tasks

• Demonstrated excellent telephone demeanor and ability to accurately record messages and information
• Excellent oral and written communication skills
• Demonstrated pleasant, friendly manner
• Organizational ability and attention to detail
• Ability to take ownership of problems with a positive attitude and bring them to completion
• Ability to remain calm and focused under all circumstances to deliver exceptional service to customers
• Ability to work in a team environment to achieve common goals
• Two (2) years of reception experience, or equivalent
• Dealership experience preferred
• One-Eighty or customer relationship management system experience preferred
• Must be available Monday to Friday with Saturday shifts as needed
• Licensing experience required

In addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include:

• Discounted employee vehicle purchase program
• Job-specific coaching & training programs
• Comprehensive health & dental plans
• Employee wellness & assistance programs
• Employee social events

Build your career with a team that is driven by excellence, integrity and innovation.

Discover Dilawri.

Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.