Bilingual Order Management Associate

Join a leading technology firm as a Bilingual Order Management Associate in Oakville. Leverage your English and French fluency to enhance client relationships and streamline account management.

This full-time, on-site role requires a candidate with strong customer service skills to assist corporate clients. You will manage online ordering systems, oversee inventory, and collaborate with sales teams to maintain efficiency. Your technical aptitude in MS Office and organizational skills will contribute to the team's success.

Key Responsibilities:

• Provide dedicated account assistance to corporate clients

• Identify cross-selling and upselling opportunities

• Resolve client inquiries regarding orders and billing

• Oversee inventory management relative to client orders

• Collaborate with operations and sales departments

Requirements:

• Fluency in English and French (written and spoken)

• Post-secondary diploma or equivalent experience

• Background in customer service or sales support

• Proficiency in MS Office tools

• Strong problem-solving and time-management skills

Bring your bilingual capabilities and customer-focused approach to support client satisfaction in this dynamic role.