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Customer Care Representative at CareRx

Job in Oakville, Ontario, B8B, Canada
Listing for: CareRx Corporation
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
  • Healthcare
Salary/Wage Range or Industry Benchmark: 25000 - 28000 CAD Yearly CAD 25000.00 28000.00 YEAR
Job Description & How to Apply Below
Join Care Rx as a Customer Care Representative and provide exceptional service to residents in LTC Homes and Retirement Communities. Embrace a fulfilling role focused on quality care in a supportive environment.

In this on-site position based in Oakville, you will engage closely with residents and their representatives.

Your role involves managing resident profiles, handling inquiries, and ensuring compliance with pharmacy regulations. We are seeking an enthusiastic individual who values teamwork and a client-centered approach to care.

Key Responsibilities:

• Maintain and update resident profiles in pharmacy software

• Respond to client inquiries promptly and professionally

• Communicate Care Rx services to clients and document payments

• Seek payment authorization from residents or their representatives

• Provide exceptional customer care to enhance pharmacy service

Requirements:

• Excellent customer service and interpersonal skills

• Fluent in English, French is an asset

• Working knowledge of Microsoft Office and pharmacy software

• Strong organizational and time management abilities

• Understanding of LTC home regulations

Enhance your career while making a meaningful difference in senior care with Care Rx.
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