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Customer Service Representative
Job Description & How to Apply Below
This position is open to current Town of Oakville employees and involves two contracts: a 9-month and an 8-month. You will be responsible for processing registrations, memberships, and booking requests while providing accurate information to the public and internal clients. Excellent communication, teamwork, and attention to detail are essential for success in this role.
Key Responsibilities:
• Manage Recreation and Culture inquiries professionally
• Process program registrations and facility bookings
• Provide support for online registration systems
• Handle financial transactions using Point-of-Sale systems
• Assist with client database maintenance
Requirements:
• Secondary school diploma in relevant field
• Minimum 2 years of customer service experience
• Knowledge of Recreation and Culture operations
• Ability to multitask in a team-oriented environment
• Proficiency in Microsoft Office Suite
Use your customer service expertise to support Oakville's community through its Recreation and Culture department.
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