Job Description & How to Apply Below
As an Account Manager, you will engage daily with clients, processing funding and managing invoices while prioritizing strong customer relationships.
Your role will include ensuring client compliance, communicating with colleagues, and solving financial challenges. This hands-on position supports eCapital's mission of revolutionizing capital access for businesses.
Key Responsibilities:
• Approve and process client funding efficiently
• Manage held and denied invoices accurately
• Evaluate financial exposures related to invoice purchases
• Facilitate compliance and assist customers
• Conduct quarterly wellness calls with clients
Requirements:
• Strong problem-solving and prioritization skills
• Detail-oriented with accurate math abilities
• Customer service-focused and friendly
• Proficient in Microsoft Office applications
• Prior call center experience is an asset
Support eCapital's mission through exceptional client service and account management in Orillia.
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