Manager, Pharmacy
Job in
Oakville, Ontario, Canada
Listing for:
BioScript Solutions
Full Time
position
Listed on 2026-03-06
Job specializations:
-
Healthcare
Healthcare Management, Healthcare Administration
Job Description & How to Apply Below
Position: Manager, Pharmacy Support
Empowering lives, healing hearts, embracing future 🌟
Manager, Pharmacy Support: Are you a strategic leader ready to make a lasting impact in specialty care? We’re seeking a dynamic and solutions-oriented Manager, Pharmacy Support to join our #Best Team at BioScript Pharmacy, where we put our patients first. In this national leadership role, you’ll drive operational excellence, inspire high performance, and champion innovation across our remote Pharmacy Support function.
What we offer (and why you’ll love it here!):
Epic Work-Life Balance:
Our Pharmacy is Business Hours! Monday to Friday, no evening’s weekends or holidays.Growth Opportunities:
Taking the passion for Pharmacy and using it in a specialty setting, in a company that champions learning and growth for team members.Vibrant Culture:
Collaborative approach to patient care, cutting edge specialty pharmacy services.Attractive Compensation:
Robust and Comprehensive compensation and benefits, available from day 1!What & Where: Canada & Full-Time
Closing Date: February 27, 2026
Why BioScript Solutions?
At BioScript, we're not just a company, we're a fast growing company always putting patients first. As pioneers in [industry], we believe in pushing boundaries, setting trends, and crafting experiences that captivate and inspire. Our vibrant team is made up of brilliant minds who are passionate about driving success and making an impact. Ready to be a part of this exhilarating journey?
Your Mission:
Strategic Leadership & Team Development
Provide strategic direction to the Pharmacy Support team, building a high-performing and engaged remote environment.Coach and mentor Pharmacy Supervisors, strengthening leadership capability, decision-making, and performance management.Foster a collaborative, solutions-focused culture rooted in accountability, ownership, and continuous improvement.Ensure ongoing training and development aligned with evolving operational and compliance requirements.Operational Strategy & Performance Management
Oversee national Pharmacy Support operations, ensuring efficient, standardized, and scalable workflows.Monitor KPIs, quality indicators, and operational reporting to identify trends, risks, and opportunities.Develop and execute action plans to close performance gaps and optimize resource utilization.Lead effective scheduling and workload planning to maximize service consistency and operational efficiency.Operational Excellence, Innovation & Continuous Improvement
Analyze workflows and implement process enhancements to elevate service quality.Champion patient-focused innovations that enhance the overall support experience.Lead strategic projects, technology enhancements, and process redesign initiatives.Maintain a forward-thinking approach aligned with industry best practices and evolving service models.Compliance, Quality & Risk Management
Ensure all Pharmacy Support activities align with regulatory, privacy, and quality standards.Lead root cause analyses and implement sustainable solutions for operational challenges.Participate in audits, investigations, and incident management with thorough documentation and follow-up.Identify and mitigate operational risks while reinforcing a culture of compliance and accountability.Cross-Functional Leadership
Represent Pharmacy Support in cross-departmental initiatives and leadership discussions.Partner with Pharmacy Managers and Teams nationally to align operational goals and patient care priorities.Provide strategic insights and recommendations based on operational data and emerging trends.Uphold BioScript’s reputation for excellence through consistent, patient-focused service delivery.What You Bring to the Table:
Post-secondary education or equivalent experience.Minimum 5 years’ experience in pharmacy operations, healthcare support services, or pharmaceutical services.3+ years of leadership experience in a fast-paced, high-volume environment.Strong understanding of pharmacy operations and support services.Proven ability to drive innovation, operational excellence, and continuous improvement.Demonstrated leadership in coaching, conflict resolution, team building, and performance management.S…
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