What you’ll do
The Consultant, HR Business Partner provides frontline employee relations support for our high-volume Corporate Retail Store population. The focus of this role is to deliver employee and manager support by providing counsel in service of HR related inquiries, leading workplace inquires resulting from employee and manager concerns, and partnering with various stakeholders to deliver outcomes in a consistent, effective, and inclusive manner.
Provide swift and effective mediation for employees and leaders experiencing workplace conflict to achieve resolution and support de-escalation
Provide coaching, consultation and support to District Managers and Store Managers on individual employee issues, corrective action, performance management and terminations.
Review and partner with employees and managers to deliver outcomes for non-medical accommodation requests in support of employee well-being
Leverage extensive knowledge of HR disciplines (including employee relations, performance management, disability/leave management, etc.) to provide specialized support beyond the capabilities of employee and manager self-service systems
Identify and suggest options for the business and coach the business leaders to understand their actions and potential outcomes of people- related decisions
What you bring
Post secondary education in Business Administration, Human Resources, or a related field
Minimum 5 years of experience in a Human Resources role with a focus on employee relations, preferably within a high-volume or retail environment
Strong knowledge of HR principles, practices, and employment legislation
Skilled in building and maintaining strong relationships with business partners, effectively driving decision-making without direct authority.
Capable of working seamlessly and inclusively across multiple diverse employee populations
Demonstrated ability to use sound judgement in order to analyze a situation, and take well-informed and decisive action
Excellent communication, interpersonal, and conflict resolution skills
Experience conducting workplace investigation and inquiry is an asset
Proficiency in Microsoft Office Suite and HRMS/HCM systems;
Experience with Workday is an asset
Bilingualism (French and English) is strongly preferred but not mandatory
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