Analyst, Infrastructure- Platform & Cloud Services

Company Summary

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day.

As

an Infrastructure Analyst, Platform & Cloud Services, your expertise will be leveraged to provide detailed information, advice, and direction to organizational leadership and technical teams. You possess an understanding of the organization’s mission, products and services and ensures that technical policies, guidance, and procedures are rigorous and comprehensive. You will contribute to projects and day-to-day operations of the various systems.

In this role you will also provide precise communications to peers and leadership regarding work being performed, productivity, process improvements, and status of systems operations.

HERE’S HOW YOU’LL CONTRIBUTE:

Ability to support a variety of technologies, business departments and systems, and independently resolve problems and pro-actively communicate solutions

Remain current on IT issues by acquiring and maintaining knowledge of relevant products and initiatives

Research tools and processes to evaluate their usefulness to departmental and corporate needs

Support department policies by providing technically accurate solutions to end users within the provided guidelines

Enhance the quality and efficiency of the Technical Services team by participating in team projects and initiatives

Ensure the delivery, availability and provide subject matter technical expertise on infrastructure in support of project initiatives

Investigate and participate as a 3rd level SME in resolution of system problems to ensure maximum availability of the infrastructure and systems

Review, maintain and provide ongoing improvements to the general environment for all hardware and software

HERE’S WHAT YOU’LL BRING:

Strong theoretical knowledge and technical foundations, supported by relevant education.

More than 10 years of hands-on experience in system administration and technical operations.

Extensive experience with a broad range of technologies and protocols, including Windows Server, Azure/Microsoft 365, Microsoft Exchange, Active Directory, Microsoft Intune, DHCP, DNS, TCP/IP, SMB, and Windows Failover Clustering.

At least 5 years of experience administering Microsoft System Center Configuration Manager (SCCM), with proven expertise in operating system patching, Operating System Deployment (OSD), third-party application patching, and asset reporting.

At least 5 years of experience managing Microsoft Intune, including hands-on management of Windows and Apple devices.

Minimum of 3 years of experience managing Patch My PC with SCCM and Intune integration.

Demonstrated expertise with enterprise IT platforms and cloud services, including but not limited to Microsoft, Citrix, Cyber Ark, and Varonis.

Working knowledge of Infrastructure as Code (IaC) frameworks, tools, and scripting languages such as Azure Dev Ops, Hashi Corp Terraform, and Power Shell.

Total Direct Compensation:

97,

Any pay range is in $CAD

HERE’S WHAT SETS US APART:

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials

Group retirement savings plan with company match

Paid holidays and generous paid time off

Hybrid work arrangements

Paid volunteer opportunities and charitable donation matching

Employee recognition programs that include referral incentives

Potential for performance-based incentives

The opportunity to participate in our stock purchase plan

And more!

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By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.