Senior Business Analyst

Preference will be given to qualified employees, as defined in the Full-Time Support Staff Collective Agreement. Should a suitable candidate not be found, external candidates will be considered.

The Senior Business Analyst works with business leaders within the Office of the Registrar (OTR) to identify their business needs and transforms them into business processes and/or information technology system requirements. The incumbent performs the initial assessment of new business process and/or system requirements, determines feasibility, significance, and scope. As an advocate of business interests, the incumbent works to identify business and technology gaps, documents and manages requirements and models business solutions.

Where technical solutions are needed, the incumbent conveys the business requirements in technical terms, architects’ solutions, and leads the change initiative within and beyond the OTR (i.e., Information Technology, Faculties, etc.).

• Engaging with the Office of the Registrar community to gain an understanding of their operations, systems and business functions to facilitate the modelling of process enhancements to maximize the institution’s enrolment;
• Researching emerging information technologies and evaluating the feasibility of specific process-enabling technologies and how they can be leveraged to support enrolment trends and leading‑edge business practices;
• Designing, developing, and proactively recommending new or enhanced business processes in support of existing information systems and technology;
• Facilitating systems design changes or enhancements to departments’ applications, to increase the efficiency of department operations and improve quality, quantity and accessibility of information that is available;
• Acting as a facilitator of the overall systems development process;
• Providing a critical, technical, and analytical role in the development and maintenance to the Academic Advisement module of People Soft;
• Developing, analyzing, and implementing functional operations related to enrollment, curriculum management, program management, credit transfer and other areas of People Soft;
• Conducting complex business systems analysis and system design;
• Assessing, analyzing, and documenting requirements of new or existing processes/systems which integrate with other information systems;
• Setting project/implementation standards and constraints within the boundaries of College policies and departmental standards;
• Leading internal/external partner and vendor meetings to clarify business needs and defines scope of project/implementation;
• Advising supervisor of significance and scope of project/implementation; drawing up system specifications including deadline dates, task lists, order of completion, security precautions, resource requirements, and developing an implementation strategy, including testing procedures;
• Working with the IT development team, creating high level plan for User Acceptance Testing (UAT) and pre-production trials, to ensure high level requirements have been met;
• Training and development of end‑users;
• Providing business data intelligence through the creation of reports and data analysis of the SIS database;
• Designing and developing customized reports using a variety of tools (i.e., SQL, TOAD software, People Soft Report Writer, Tableau, Salesforce Reports, etc.);
• Analyzing data trends and recommending opportunities for business improvements;
• Performing other related duties as assigned.

You have the skills and knowledge to work with an increasingly diverse student and staff population as well as a proven commitment to anti‑oppression, equity, and inclusion.

You have a knack for thinking critically about how processes flow and how to build systems.

You enjoy balancing many different tasks, staying organized and like to develop processes or systems to keep things running smoothly.

You have a highly collaborative spirit and strong interpersonal skills with the ability to work with others to support establishing and achieving collective goals.

• 3-year diploma/degree in Information…