Desktop Support Specialist ON

Become a Desktop Support Specialist with Compucom Staffing in Oakville, ON, and leverage your technical skills to support end-users. This onsite role focuses on hardware, software, and telecommunications troubleshooting.

Compucom Staffing is seeking a Level 2 Desktop Support resource to ensure a seamless IT environment for clients.

Your role will involve not just troubleshooting, but also ensuring all computer systems function smoothly. Candidates should be adept at managing support for both Apple and Samsung mobile devices as well as handling various telecommunications equipment.

Key Responsibilities:

• Ensure continuity of computer systems for all users

• Diagnose problems with operating systems and software

• Provide technical support for mobile hardware and peripherals

• Log and prioritize incident management tickets

• Create documentation for frequently reported problems

Requirements:

• Associate’s degree or relevant technical certifications preferred

• 1 to 3+ years of related technical experience

• Proficiency required in MS Windows and Google Workspace

• Strong multitasking and communication skills needed

• Capability to lift over 50 pounds frequently

Step into a rewarding role at Compucom, enhancing IT support and user satisfaction.
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