Business Analysis & Quality Manager at BDO

BDO Canada seeks a Senior Manager for Solution Operations focused on Business Analysis and Quality Assurance. Support clients by guiding technology solutions to successful implementation and improved service quality.

This senior role entails strategic oversight across business analysis and quality practices, ensuring that service delivery aligns with client needs and operational standards. You will lead teams in deploying best practices and methodologies, fostering an environment of collaborative improvement and service excellence within the organization.

Key Responsibilities:

• Establish roadmap for Business Analysis and Quality Assurance

• Manage client engagement portfolios and analyze delivery quality

• Collaborate with stakeholders to define project goals

• Implement consistent quality assurance methods and governance

• Drive continuous improvement through data-driven insights

Requirements:

• Extensive leadership experience in technology delivery

• Strong grasp of quality metrics and testing protocols

• Proven success in stakeholder management

• Knowledge of Agile, waterfall, and hybrid models

• Relevant educational background in Business or IT

Transform service delivery and enhance client outcomes through your leadership at BDO Canada.