Job Description & How to Apply Below
Elevate your career at Vital Bio as a Support Engineer I, focusing on optimizing the performance of our cutting-edge diagnostic prototypes. Leverage your technical skills to enhance healthcare technology directly.
Join our dedicated team as a Support Engineer I, where you'll engage in hands-on engineering work that addresses hardware and software challenges. This role involves troubleshooting, user support, and ongoing instrument maintenance, ensuring that our prototype systems operate effectively. Collaborate closely with engineering teams to implement solutions based on user feedback and system performance.
Key Responsibilities:
• Triage and track issues reported by users
• Conduct root cause analysis of prototype problems
• Carry out routine maintenance and repairs
• Run quality control checks for compliance
• Provide support and training to internal users
Requirements:
• Bachelor’s degree in Engineering or a similar field
• Experience with electromechanical troubleshooting
• Ability to manage tickets and results efficiently
• Strong written and verbal communication skills
• Familiarity with CAD and diagnostic tools
Make a significant impact in healthcare technology as a Support Engineer at Vital Bio, ensuring consistency and reliability in our systems.
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