Network Operations Senior Specialist Role

Elevate your career at Metrolinx as a Senior Specialist in Network Operations, focusing on incident control to ensure commuter safety and operational reliability. This position is vital for maintaining effective response systems.

In this senior role, you will monitor, assess, and manage incidents across the operational network. Your responsibilities include coordinating communications and resources during emergencies and overseeing the operational health of transit systems. With a community-centered mindset, you'll help maintain a seamless transportation experience for the Greater Toronto and Hamilton Area.

Key Responsibilities:

• Manage operational incident reporting and communication

• Ensure 24/7 coverage for incident response

• Develop and implement procedural job aids

• Monitor regional system health and resources

• Investigate collisions involving transit vehicles

Requirements:

• Five years of experience in operational control centers

• Two years in a leadership role in a related field

• Familiar with transportation infrastructure operations

• Strong oral and written communication skills

• Completion of related emergency telecommunications course

Support Metrolinx's mission for safer transit with your expertise in incident management.
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