Maintenance Manager

Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential asset managers on behalf of institutional and private investors. It manages over 22,000 rental apartments in six provinces with an asset value of more than $5 billion. Realstar is headquartered in Toronto, and is part of Realstar Group which has over $9 billion of multi-family, hospitality and alternative real estate assets under management in Canada.  

Maintenance Manager – Luxury Residence, Oakville

Realstar Corp. is seeking a skilled and customer-focused Maintenance Manager to join the team at one of our premier luxury residential buildings in Oakville. This is a fantastic opportunity for a hands-on professional who takes pride in maintaining a high-end property to the highest standard and delivering exceptional service to residents.

Job Type: Full-time

Location:

Oakville, ON

Reports to:

Property Manager

As Maintenance Manager, you'll play a key role in keeping our luxury property running smoothly and looking its best. You'll respond promptly to resident requests, help coordinate suite inspections and repairs, and support the building's life safety systems — all while helping create the polished, welcoming environment our residents expect. This includes managing expenses, overseeing daily operations of maintenance and supporting team development.

• Address resident service requests and minor repairs within 24 hours
• Build a neighbourly, welcoming atmosphere for residents, prospects, contractors, and service providers
• Look for opportunities to exceed resident expectations at every turn

• Interview screened candidates and provide hiring recommendations to District Manager
• Complete orientation, training and or upskilling sessions for new and existing staff
• Foster an environment to support ongoing development for staff members
• Create and monitor work schedules of staff in accordance with company guidelines and to meet high suite turnover periods
• Supervisor staff, including conflict resolution management
• Support the District Manager with operating budgets and capital plans

• Maintain working knowledge of building systems including pumps, emergency generators, HVAC, boilers, chillers, swimming pool, and sprinklers
• Conduct daily walkthroughs of floors, stairwells, and common areas, fixing minor deficiencies as you go
• Support the Manager by coordinating and supervising contractor repairs, ensuring work meets Realstar's standards
• Guide residents on submitting maintenance requests through the online portal
• Assist with capital expenditure planning and invoice review

• Maintain working knowledge of fire alarm and detection systems
• Help ensure compliance with local fire and life safety regulations, including bi-annual fire drills

• Maintain cleanliness of all common areas — foyers, amenity rooms, underground parking, locker rooms, patios, and rooftops
• Prepare vacant units for move-in, including appliances, floors, walls, windows, kitchens, washrooms, and balconies
• Handle cleaning chemicals safely and in line with WHMIS standards
• Manage garbage chutes, waste and recycling rooms, and coordinate collection with the city schedule
• Perform seasonal grounds work, including snow and ice removal and salting of entrances, walkways, and rooftop areas

• Previous experience in multi-residential property maintenance or a related trade is an asset
• Working knowledge of emergency procedures (fire, flood, mould protocols)
• Ability to identify equipment malfunctions, such as HVAC or boiler issues
• Strong written and verbal…