Shift supervisor, Retail
Listed on 2026-08-31
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Retail
Retail & Store Manager, Operations Management, Stocking
Salary Range: $41,100.00 To $43,160.00 Annually
Vacancy Status: New Replacement Position
Position Type:Full-Time
Hours of Work: 40 hours per week
Goodwill is hiring, join our growing organization today! We are looking for people just like YOU!
The Community Store Shift Supervisor is responsible for assisting the Store Manager and Assistant Manager in the day-to-day running of the Donated Goods retail store. The Shift Supervisor takes an “on the floor” approach to management, working alongside hourly team members to lead, coach and support the team while contributing to the processing of donations. Shift Supervisors must be prepared and capable of handling a variety of situations that may arise;
when the Manager or Assistant Manager is not present, the Shift Supervisor is considered the acting Manager.
If you have a passion for thrifting, making a difference in your community, helping people and the environment – come join Goodwill! We are a diverse and inclusive team dedicated to improving the lives of others through our mission of WORK.
We welcome all backgrounds, knowledge, abilities, and perspectives. We welcome newcomers to the region to apply. Grow your career, skills and reach your full potential.
About UsGoodwill Industries, Ontario Great Lakes is a leading non-profit organization committed to changing lives and communities through the power of WORK. Ready to work or not, a job at Goodwill is a path to work readiness. Our organization strives to create a workplace which is welcoming and respectful to all where every employee and member feels valued and supported.
Goodwill Industries, Ontario Great Lakes is a leading non-profit organization committed to changing lives and communities through the power of WORK. Ready to work or not, a job at Goodwill is a path to work readiness. Our organization strives to create a workplace which is welcoming and respectful to all where every employee and member feels valued and supported.
MissionTo strengthen people and communities through the power of work.
VisionEveryone working and thriving in inclusive, sustainable communities.
ValuesMission-Driven Impact:
Focusing on results that strengthen people and communities.
Inclusion:
Embracing diversity and creating spaces where everyone belongs
Dignity:
Treating every person with respect and humanity.
Compassion:
Leading with empathy, care and understanding.
Resilience:
Embracing change as an opportunity to evolve, adapt, innovate and thrive.
Accountability:
Taking ownership of our actions and commitments.
Competitive Compensation Package includes:
- Benefits (dental/health) available for full-time and some part-time positions (based on hours worked).
- Registered Pension Plan opportunity for various roles.
- Employee discount at retail locations.
- Equitable access to skills training & coaching, scholarships, and educational credentials.
- Personal and professional development support with Life Coach & Employee Assistance Program.
- Work-life balance (we provide flexibility in scheduling your shifts)
- Building a workforce which reflects the diversity of the communities in which we live.
- Employer of choice across Southwestern Ontario who meets the Federal Government’s 50/30 challenge for diversity in leadership.
- Commitment to accessibility and mobility (various walking devices and wheelchair accessible work locations).
- Mission-driven organization committed to the Power of Work.
- Environmentally committed to meeting our goal of zero waste on planet earth.
- Respectful, fun, and supportive team and leadership.
- Accredited through CARF International.
- Ensure 100% donor satisfaction and World Class customer service expectations are met.
- Models the Customer Care Cycle (I Care) consistently in all interactions and mentors their team in the practice.
- Monitor and manage the flow of donations in accordance with standard procedures, Guiding Principles and River System business model and ensure standard procedures are followed by all team members.
- Assist the Manager or Assistant Manager in the day to day…
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