Showroom Consultant

Compensation: CAD 45,000 - CAD 50,000 - yearly
Company Description  EMCO Corporation is one of Canada's leading construction wholesale distribution businesses, serving contractors and partners across the country. Backed by more than 115 years of experience, we combine the strength and stability of a national organization with the agility and entrepreneurial spirit of a growing business.
Our purpose is to help build stronger communities by delivering the products, expertise, and service that support critical systems in residential, commercial, industrial, and infrastructure projects across Canada.
What makes EMCO Corporation different is our people and culture .
Our teammates are empowered to make decisions, develop customer relationships, drive growth, and shape the future of their business. We provide the tools, support, and mentorship needed to succeed, while encouraging initiative, accountability, and innovation.
Our culture is built on four core values:
Fairness & Caring
Trust & Respect
Straight Talk
EMCO Corporation is committed to building a diverse and inclusive workplace where every teammate can succeed. We believe that diverse backgrounds, experiences, perspectives, and ideas make us a stronger organization and better partner to our customers.
We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, members of the LGBTQ2S+ community, and individuals from all backgrounds. We are particularly committed to increasing representation of women in leadership and throughout the construction wholesale industry by creating an environment where talent, performance, and potential drive opportunity.
Why Join EMCO Corporation?
Learn from experienced leaders and mentors!
Participate in industry-leading training and development programs.
Competitive salary, benefits, pension, and profit-sharing programs
Long-term career growth with one of Canada's most respected organizations
Team-oriented culture that supports work-life balance.

Job Description  As a Showroom Consultant, you will provide expert product selection assistance and design advice to our customers. You will ensure the highest levels of customer satisfaction in order to meet or exceed the sales and gross profit targets while increasing profit-sharing.
Additional duties will include:
Assist showroom customers in assessing their needs, directing their product selections, and closing the sale
Develop and build strong relationships with designers, home builders and architects to grow profitable sales
Provide customers with quick reliable quotes and accurate delivery dates
Meet or exceed monthly product specific sales and gross profit targets
Enter orders and quotes in the system, expedite purchases while maintaining proactive communication with customers
Investigate and resolve customer issues; address short payments and returns in a timely fashion that exceeds the customers’ expectations and benefits of the Profit Centre
Maintain product literature to ensure most current information is available to customers
Drive showroom sales through promotions and maintaining display materials
Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
Perform other tasks as requested by the Profit Centre Manager
Qualifications   Grade 12 diploma or equivalent;
College and/or University degree an asset
A minimum of 2 years of experience with customer service or sales; plumbing, kitchen or bathroom showroom sales preferred
Valid driver’s licence with a clean driver’s abstract
Ability to gain comprehensive knowledge of products on display at the Showroom, able to suggest appropriate product to suit customers’ needs and promote the value-added services
Knowledge of kitchen and…