Crisis Support Worker; Safe Beds & Community Response Team

Crisis Support Worker (Safe Beds & Community Response Team)
Salary Range: $30.00 To $34.00 Hourly

JOB DESCRIPTION

Job Title:

Crisis Support Worker ( Safe Beds & Community Response Team)

Job Type: Casual

Department:
Crisis Services

Hours:

Casual hours based on operational needs. Must be available to work a variety of shifts, including days, evenings, nights, weekends, and statutory holidays.

Target Hiring Range: $30.00 to $34.00 per hour

About Us
The Canadian Mental Health Association, Halton Region (CMHA Halton) is a leading provider of adult and youth mental health services in the Region of Halton. We are driven by our cause to provide responsive mental health for everyone through equitable services targeted for people living with mental health and/or substance use concerns.

Why Work for CMHA Halton
CMHA Halton offers a supportive team environment, flexible work environment, training opportunities, competitive vacation package and comprehensive benefits/pension package. We have an enthusiastic team who are dedicated to supporting individuals with mental health concerns within a client-focused environment. Individuals seeking new challenges and opportunities for professional growth are encouraged to apply.

CHMA Halton strives to build an inclusive culture with a staff group that represents the diversity of the people and communities we serve. We are committed to reducing systemic barriers to employment and our services that have traditionally impacted members from the following groups, Black, Indigenous People, and other racially visible persons, members of the 2

SLGBTQIA+ community, and persons with disabilities. If you are a member of one of these equity-seeking groups, you are encouraged to self-identify in your cover letter or your resume. Please also feel free to identify your preferred pronouns when applying.

Role Overview
CMHA Halton is seeking Casual Crisis Support Worker ( Safe Beds & Community Response Team) to provide coverage across our Crisis Services programs, including crisis outreach, and the Safe Beds Program. This position provides direct support to individuals experiencing mental health and/or substance use crises in both community and residential settings. The successful candidate will work as part of an interdisciplinary crisis team providing crisis intervention, risk assessment, safety planning, case management, service coordination, and recovery-focused support.

The Safe Beds Program is a five-bed, short-term residential crisis support program designed to divert individuals experiencing a mental health and/or addictions crisis from unnecessary hospitalization, incarceration, or involvement with the justice system. The Crisis Intervention & Support Worker may also participate in crisis outreach services, including community-based assessments and crisis response initiatives in collaboration with internal teams and community partners.

This position is fully in-person and requires regular on-site presence within CMHA Halton programs and throughout the Halton Region as operationally required.

Key Responsibilities

Provide crisis intervention, de-escalation, stabilization, and short-term support to individuals experiencing mental health and/or substance use crises.

Conduct intake, screening, assessment, risk evaluations, safety planning, crisis planning, and discharge planning.

Complete mental status examinations and assess risk in residential, community, and outreach settings.

Coordinate services, advocate on behalf of clients, and support recovery and stabilization goals.

Support clients using recovery-oriented, trauma-informed, culturally responsive, and harm reduction approaches.

Engage clients in crisis planning, recovery planning, and service navigation.

Facilitate referrals and connections to community-based mental health, addiction, housing, income support, and healthcare services.

Collaborate with CMHA crisis teams, healthcare providers, police services, and community partners.

Participate in daily case reviews, program meetings, shift handovers, and risk assessments.

Support clients with activities of daily living, medication monitoring, and goal attainment as required.

Facilitate individual and group programming focused on recovery, wellness, and skill development.

Maintain a safe, respectful, and recovery-oriented residential environment.

Complete required documentation in accordance with agency standards and professional requirements.

Assist with program operations including light housekeeping, meal preparation,…