Salesforce Admin & AI Architect

Job Summary

Our CRM team has spent years building a Salesforce foundation that is incredibly rare: clean data models, well-architected automation, and rock-solid processes across Sales, Marketing, and Finance. Instead of scaling our operations through linear, traditional headcount, we are building an AI-first Rev Ops engine. We are looking for an Admin & AI Architect to step into this custom-built environment and build specialized, autonomous AI agents that handle complex Salesforce administration, data analysis, and custom development.

These agents will serve as a digital workforce, empowering our Rev Ops team by automating complex tasks in Salesforce administration, data analysis, and custom development. This is a rare opportunity to pioneer a self-governing system within a clean CRM environment. You are not just building tools; you are architecting a digital workforce that acts as a massive force multiplier for our entire organization.

• Define the AI integration strategy across the full Rev Ops stack, identifying where multi-step agent workflows can completely automate heavy manual processes.
• Serve as the absolute authority on AI and Salesforce architecture, ensuring our org design is optimized for LLMs and agentic interaction.
• Establish rigorous guardrails and evaluation frameworks to ensure AI-generated configurations, code, and documentation meet a flawless production bar before deployment.
• Lead the evaluation of bespoke third-party agent frameworks versus native AI tooling with a strong preference for external agents to ensure Lotlinx leads the industry in autonomous operations.

• Bachelor’s degree or equivalent professional experience.
• Deep Salesforce fluency (2+ years in admin/developer type roles) where you’ve written complex Apex, navigated metadata APIs, and have deep understanding of what breaks an enterprise org. We care about depth of knowledge over years on a resume (admin/architect certs preferred).
• You have hands‑on experience building autonomous multi‑agent systems using frameworks like Lang Graph, CrewAI, or Auto Gen.
• Deep understanding of prompt engineering, RAG architectures, and routing logic using the OpenAI or Anthropic APIs.
• You see the whole board. You know how to break down a complex Rev Ops problem into discrete, automatable tasks that a digital worker can execute safely.
• Comfort writing and reviewing code across Python (for AI orchestration) and Apex/JavaScript (for Salesforce).
• Bonus points for candidates who are actively excited about utilizing Claude / Claude Code for complex multi‑agent logic and code generation, rather than just general framework users.

A Note on

Experience:

We value production scars over a list of certifications. We want the person who has actually tried to put an autonomous agent into a production environment, broke things, learned from it, and knows how to build the necessary guardrails.

• Is the Rev Ops engine shipping faster and more reliably because your agents are handling the heavy development and administrative load?
• Your agents operate behind robust human-in-the-loop guardrails and automated test coverage that you designed. Regressions don’t reach production because your review architecture catches them first.
• Are Finance, Marketing, Sales, Account Management and Product Operations getting compounding value from Salesforce via the intelligent systems you’ve deployed?

The salary range for this position is $110,000 - $120,000 CAD, with an annual target bonus. Lotlinx provides a comprehensive benefits package.

Lotlinx is headquartered in Peterborough, NH and has locations in Holmdel, NJ, Manitoba, Ontario and British Columbia, Canada in addition to a large team spanning from the US to Canada.

Lotlinx is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Lotlinx is not currently able to offer sponsorship for employment visa status.