Associate Director of Sales: Senior Plan Community

Associate Director of Sales:
Senior Life Plan Community

Job Category
:
Marketing/Sales

Requisition Number
: SALES
004512

• Posted :
  December 18, 2025
• Full-Time

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Kendal at Oberlin is a full-service life plan community, which primarily serves older adults in the Quaker tradition. Residents are assured a lifetime of healthcare including short- and long-term nursing services, memory care and assisted living. Equally important, residents enjoy an independent, enriching living experience.

Kendal at Oberlin's Sales & Marketing Department is seeking an outgoing and professional individual for the role of Associate Director of Sales
. Reporting to the Chief Executive Officer, this ever important Associate Director of Sales will drive and maintain full occupancy of the community by developing and executing sales strategies for both independent and assisted living, managing the admissions process, and building strong relationships with prospective residents. More specifically, the Associate Director of Sales will be responsible for including but not limited to:

• Overseeing the sales team and ensure a seamless transition for new residents.
• Creating and implementing approved sales plans and strategy to achieve maximum independent living and assisted living occupancy.
• Coaching and managing the Sales team to reach and maintain full occupancy.
• Filling vacancies promptly; managing and maintaining a healthy waitlist.
• Building and nurturing Priority membership and Ready List for future occupancy.
• Conducting admissions interviews and guiding new residents through the application and admissions process, demonstrating expertise in contract review and all contract types.
• Supporting all efforts that available inventory is in show-ready condition and is regularly checked in preparation for prospect viewing.
• Collaborating with Associate Director of Marketing with planning for board Marketing Advisory Committee meetings.
• Collaborating with Associate Director of Marketing to assure budget needs for Try It visits, prospect meals, and communications with prospective residents.
• Participating in the day-to-day operations of the team and office environment, creating and maintaining a team approach to the sales function.
• Utilizing
  
  CRM (customer relations management) software to insure complete and timely data entryfor facilitation of prospect follow-up and the generation of mailings, and meaningful reports for ongoing sales and marketing analysis and planning.
• Submitting regular accurate reporting by assembling, compiling and analyzing data.

Qualifications and

Experience:

• Bachelor’s Degree or equivalent experience preferred.
• 5-10 years of experience in sales within the senior living industry required.
• Strong organizational, interviewing and communication skills.
• Demonstration of proficiency in computer skills, Microsoft Office (Word, Outlook, Excel) and CRM Software (Salesforce).
• Self-starter, team player and passionate about serving older adults.
• Professional appearance and demeanor required.
• Good speaking and writing skills.
• Must be able to work 40 hours per week with occasional additional hours as necessary to meet all areas of responsibility, including occasional evening and weekend hours.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.