Production Administrative Assistant

OBA (Ohio Basement Authority), A Groundworks Company, is seeking a Production Administrative Assistant to join their team in Obetz, OH.

The Production Administrative Assistant must enjoy customer service and be able to project an energetic attitude, warm welcome and positive image of Groundworks. This position handles workflow for customer service calls, production and service technician interaction. Support administrative needs of a busy customer service-based industry.

• Provide administrative support for timekeeping
• Create weekly job packs
• Create and close purchase orders
• Ensure office equipment is in working order to include scheduling maintenance
• Deliver great customer experiences and service; you should believe in serving people and solving problems
• Set and confirm install dates
• Mail customer information packets
• Follow up with customers on a variety of issues
• Update customer records for accuracy

• High School Degree/GED
• 1-2 years Administrative Assistant experience preferred
• Previous call center or customer service preferred
• Must be positive and motivated with excellent communication skills
• Ability to adapt quickly to changes in work strategy
• Excellent computer skills
• Great oral and verbal communication

• Competitive Hourly Pay
• Employee Ownership
• Superior training to start with immediate success
• Competitive and rewarding, family-oriented culture
• Advanced leadership training opportunities
• World-class training and support
• Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match, and 2 weeks paid time off including 6 holidays

Groundworks® is the leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization. With locations across the USA and Canada, Groundworks is the leading foundation solutions and water management company in North America. Recognized as a Top Workplaces USA company and offering employee ownership for everyone, we re building something that just can t be replicated.

We re on a mission to change an industry like never before!

We re unique here  are all connected through the same vision, mission, and values, and we are stronger together. We re proud to be the Groundworks Tribe!

Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping homeowners everywhere protect and repair their most valuable asset – their home.

When customers choose a local Groundworks company, they can feel confident they’re hiring the trusted local experts who will ensure the job’s done right.

When you choose Groundworks, you ll join thousands of Tribemates who are making history.