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Child Protective Investigator Supv-Ses

Job in Ocala, Marion County, Florida, 34470, USA
Listing for: People First Service Center
Full Time position
Listed on 2026-01-01
Job specializations:
  • Child Care/Nanny
    Child Development/Support
Job Description & How to Apply Below
Position: CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60071023

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CHILD PROTECTIVE INVESTIGATOR SUPV-SES -

The State Personnel System is an E-Verify employer.

Requisition No: 864405

Agency:
Children and Families

Working Title:

CHILD PROTECTIVE INVESTIGATOR SUPV-SES -

Ocala, Florida

Current employees will be compensated in accordance with the DCF salary policy.

What you will do

This is advanced professional work supervising and directing the work of child protective investigators and support staff. The primary duty of the employee(s) in the position (s) allocated to this class is to spend the majority of the time communicating with, motivating, training and evaluating employees.

How you will make an impact
  • Supervise, plan and direct workloads, work flows, deadlines, work objectives and time utilization of subordinate staff in the delivery of protecting children, working with families and conducting investigations of alleged abused, abandoned, neglected or exploited children.
  • Develop performance standards and job duty expectations with investigators, review standards and plan for continuous improvement.
  • Communicate investigators’ compliance with these expectations on a regular basis and provide coaching by acknowledging outstanding performance and giving suggestions for improvement.
  • Evaluate employees against established standards and take necessary corrective action.
  • Promote career development of investigators by ensuring each individual receives the proper training and leads cross‑training on investigative skills.
  • Review casework, assessments and safety plans with investigators, and provide consultation and direction to ensure appropriateness, clarity, quality, thoroughness and proper documentation.
  • Use management tools in the information system(s) to monitor open cases and manage workflow for steady progress to meet timelines and prevent backlog.
  • Ensure that CPI operations are within legislative authority and comply with required federal, state rules and regulations.
  • Identify improvements and implement adjustments needed for program effectiveness and efficiency.
  • Facilitate and participate in the hiring, promoting, demoting, discipline and/or dismissal of employees.
  • Collect, analyze and report data regarding child protective investigations.
  • Establish and maintain cooperative working relationships with organizations and other agencies involved in investigations such as community providers, Children’s Legal Services, law enforcement, medical personnel, schools, and other resources.
  • Ensure effective communication with deaf or hard‑of‑hearing customers or companions in accordance with the ADA and/or Section 504 and manage service records and report data and resources and training needs to the designated program point of contact.
Qualifications
  • Criteria 1:
    • A high school diploma or GED equivalent.
    • Four years of law enforcement experience or active military service (honorably discharged or currently serving).
    • Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations.
    • Current/Active Child Welfare Certification credentials from the Florida Certification Board.
    • Valid driver license and possession of a private vehicle for work activities.
    • Proof of vehicle registration and insurance coverage will be required. Vehicle insurance allowance is provided.
  • Criteria 2:
    • AA Degree or 60+ credit hours from an accredited college or university.
    • Two years of professional work experience (examples: Guardian Ad Litem, Family Support Worker, Group Home Worker, EMT, Case Manager, etc.) OR two years of law enforcement experience or active military service.
    • Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations.
    • Current/Active Child Welfare Certification credentials from the Florida Certification Board.
    • Valid driver license and possession of a private vehicle for work activities.
    • Vehicle insurance allowance is provided.
  • Criteria 3:
    • A bachelor’s degree (at the time of application). Bachelor’s or master’s degree in social work or related field preferred.
    • Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations.
    • Current/Active Child Welfare…
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