Plumbing Office Customer Service and Scheduling Coordinator
Listed on 2026-10-16
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Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator, Admin Assistant, Clerical -
Administrative/Clerical
Office Administrator/ Coordinator, Admin Assistant, Clerical
Customer Service & Scheduling Coordinator
- Customer Service & Scheduling Coordinator
We're hiring a Customer Service & Scheduling Coordinator to join the Miller and Sons team!
If you thrive in a fast-paced environment and love helping customers, this role is for you. You’ll be the friendly voice that customers hear and the steady hand that keeps our service schedule running smoothly.
Full benefits package: dental, vision, and medical insurance, 401K (with matching), paid vacation, paid holidays, bonuses, and more.
About this roleJob Type: Full-time
Location: Ocala, Florida
We are seeking a Customer Service & Scheduling Coordinator who thrives in a fast-paced environment and is passionate about helping customers. This role is responsible for managing inbound calls, scheduling service appointments, coordinating technicians, and ensuring every customer receives prompt, professional support from start to finish.
What you'll do- Deliver excellent customer service on every inbound call
- Schedule service appointments and dispatch technicians efficiently
- Coordinate technicians and provide ongoing support throughout the day
- Communicate clearly with customers and the team across calls, texts, and emails
- Stay organized and multitask in a busy office environment
- Keep accurate data and customer records every step of the way
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