Entrance Gate Attendant-Equine Experienced -(PT

Entrance Gate Attendant-Equine Experienced required (PT)

Job Summary: The Entrance Gate Attendant is responsible for managing the front entrance gates and serving as part of the Biosecurity Equine Health Compliance Team. The Attendant will also act as a greeter, ensuring smooth equine entry operations and providing informative guidance to guests across the property.

• Guest Experience & Service Standards: Greeting guests with warmth, enthusiasm, and professionalism.
• Providing information and directions to various events and locations on campus.
• Reviewing and verifying equine health documents and certificates from U.S. and international sources.
• Operating Apple iPads for compliance and communication tasks.
• Communicating effectively via telephone and portable handheld radio.
• Maintaining a welcoming and professional demeanor during both slow and busy periods.
• Maintaining established biosecurity protocols and ensuring compliance with equine health standards.

• Must be comfortable working outdoors in various weather conditions.
• Familiarity with equine documentation and health certificates.
• Maintain discretion when handling guest personal documentation or information.
• Ability to work independently and adapt to varying levels of activity.
• Strong interpersonal and communication skills.
• Comfortable standing for extended periods.
• Proficient in using Apple iPads.
• Assertive, reliable, and a collaborative team player.
• Availability to work day, evening, weekends, holidays and assist with short‑notice callouts.

• Hospitality experience preferred.
• Valid driver’s license and clean driving record required.
• Strong interpersonal and communication skill.

The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work‑life balance and by providing development opportunities.