Senior Human Services Program Specialist

Senior Human Services Program Specialist -

This position is fully onsite. Telecommuting or remote work is not permitted. This position will be assigned to teach preservice training full time. This is a responsible professional position requiring advanced expertise in the Economic Self-Sufficiency (ESS) program areas, including extensive knowledge of program concepts, policies, and operations procedures, Federal and State Laws and regulations, and the FLORIDA system. This position is responsible for identifying and analyzing complex management problems, and developing, recommending and implementing solutions through a centralized quality management review program.

Duties include but are not limited to:

• 30% Monitors program service areas for compliance with federal and state program and fiscal regulations and policies. Monitors factors affecting quality and quantity of service provision, and uniformity of service delivery.
• 20% Identifies deficiencies, analyzes program effectiveness and efficiencies. Makes recommendations and interpretations regarding the solution of program problems.
• 20% Makes specific recommendations for improving program compliance capabilities and areas of management where additional evaluation is needed.
• 10% Develops and coordinates implementation strategies for problems assigned in accordance with federal, state and department objectives.
• 10% Conducts investigations into employee misconduct and areas of potential fraud and abuse.
• 5% Reviews proposed changes in laws and regulations to determine the impact on departmental policy and processes.
• 3% Performs related work as required.
• 2% Complies with and monitors compliance (when applicable) of the mandatory requirements in section 215.422, F.S. and Chapter 3A-24 of the F.A.C.

Knowledge,

Skills and Abilities

(KSA's), including utilization of equipment, required for the position:

• Ability to organize and time management.
• Knowledge of public assistance policies and procedures.
• Knowledge of computer software.
• Computer Skills.
• Ability to prepare and present information to the public and other groups regarding public assistance programs.
• Training skills.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements.

Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here.