Night Audit

*** MUST BE AVAILABLE TO WORK WEEKENDS***

Night Audit

Accurately balances all hotel income and expenses for 24 hour hotel operating period

Front desk and office

Computer, printer, key machine, luggage cart, telephone, fax, copier, scanner

• High school diploma or equivalent
• 4 years minimum experience in hotel audit
• Fluent English, read and write necessary
• Must have sound judgement and discretional skills and be able to work with little or no supervision
• Must be flexible in hours and days worked
• Must display very good organization and time management skills
• Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
• Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel
• Must be able to operate basic office machines, i.e., copier, fax, printer, etc.

• Balance all room revenue, F&B revenues and room expenses
• Balance all room and tax charges
• Performs all GSA functions as required
• May perform duties associated with Night Manager responsibilities
• Posting charges to guest accounts
• Processing payments from guests
• Selling and upselling rooms to “walk-in” customers
• Maintaining daily logs
• Balancing shift work and cash drawers
• Listening for or anticipating and responding to guest complaints.
• Use established greeting when answering the phone or meeting guests in person
• Promote, answer questions about, and enroll in Hilton’s Honors program