Barista - PT

Classification

Part-Time

Job Summary What You Do

• Work on the café floor which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing, operating espresso machines) and sales floor when needed.

• Deliver the perfect beverage that exceeds customer with your ability to engage, build rapport, listen, and provide friendly, fast service as you go through a tailored order creating approach.

• Make relevant beverage and food recommendations ensuring an engaging experience with the customers that connects them with the right products to meet their needs.

• Ensure that the Café is welcoming to all customers by having a stocked bake case and neatly displayed merchandise.

• Take pride in the Café and place a priority on ensuring a clean and tidy environment knowing that cleanliness encompasses all aspects of the customer experience. .

• Execute all operational standards correctly, in a timely manner and in accordance with the café standards, safety and health codes.

• Protect company assets by adhering to all processes and working efficiently to control waste and shrink.

• Recognize and offer to help both customers and employees with urgency and care.

Knowledge & Experience

• Passionate about the products we serve.

• Positive and can-do attitude.

• Enjoy working with people.

• Listen to people and enjoy solving problems.

• Make correct recommendations for handcrafted beverages and food items that satisfy the customer.

• Well-organized, efficient, and able to multi-task.

• Can clearly and respectfully communicate and express oneself.

Expected Behaviors

• Treat customers as the first priority at all times.

• Take initiative and consistently grow and expand café knowledge.

• Enjoy making recommendations and engaging with others.

• Exhibit and demonstrate initiative.

• Support company goals and initiatives and is a team player.

• Show respect and kindness to fellow employees and customers.

• Accept responsibility and execute all assignments correctly and with care.

• Accept coaching and feedback from others openly.

• Flexible and can adapt to an ever-changing environment.#J-18808-Ljbffr