Restaurant Manager

Job Description

Raising Cane’s Chicken Fingers® is looking for a Restaurant Manager to join our team. You will support the Restaurant Leader in day‑to‑day operations and uphold our standards and culture during shift management.

• Medical, Dental, Vision & Pharmacy Benefits
• Dependent Care & Healthcare Flexible Spending Accounts
• Company‑provided Life and Disability insurance
• Hospital Indemnity, Accident and Critical Illness
• 401(k) with Employer Match (age 21 & older)
• Access to financial advisors for budget and retirement planning
• One Pass Gym Membership Program
• Tuition Reimbursement
• Crew member Assistance Program
• Pet Insurance

• Weekly Pay*
• Competitive pay + monthly bonus
• Paid Time Off & Sick time
• 8 paid Holidays a year**
• Early closure for company events
• Casual Work Attire
• * Raising Cane’s pays weekly, except in some states (e.g., California) where the company pays bi‑weekly.
• ** Some locations may vary

The Restaurant Manager is responsible for supporting the Restaurant Leader in day‑to‑day operations of the restaurant and upholding Raising Cane’s standards in shift management responsibilities of restaurant operations.

The physical work environment includes working in a fast‑paced kitchen environment (which requires extended periods of physical exertion such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.

• Ensure operations meet Raising Cane’s standards in all restaurant zones during a shift.
• Act as manager on duty and open and close the restaurant.
• Manage cash handling and ensure accountability.
• Enforce Raising Cane’s policies and standards.
• Execute shift management, meeting Raising Cane’s operations and safety standards.
• Use required tools, forms and logs to support shift execution, document results and take corrective action when needed.
• Direct crew members during a shift and provide exemplary customer service.
• Utilize reward and recognition program for the crew members in the restaurant.
• Authorize employee functions requiring manager approval (e.g., discounts, promotions, timeclock overrides, etc.).
• Ensure cleanliness of the restaurant and that the facility is in good working order.
• Complete other duties as assigned.

• Detail‑oriented, organized and able to manage multiple priorities that may be constantly changing.
• Self‑driven, flexible, and highly energetic with strong written and verbal communication skills.
• Able to work effectively and efficiently both independently and collaboratively.
• Recognizes problems, sets goals, executes and converts plans into action to solve problems.
• Knowledge and skills in staffing, scheduling, people and cost management.
• Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly.
• Able to work a variety of shifts including days, evenings and weekends and travel as needed for work‑related functions and training.
• Must complete all required Raising Cane’s company training programs.
• 1+ year of restaurant or retail management experience.
• Must be 18 years of age or older.
• High school diploma or equivalent (preferred).

All your information will be kept confidential according to EEO guidelines.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.